the room was lovely and clean but way too warm (in Jan)- opened the windown to cool it but then there was a lot of road noise. Overall very clean. Pillows were terrible and had to ask for an extra one as only 3 supplied in the room.
The bathroom design is poor - solid shower screen over a very high bath that can not be moved to reach the taps to turn on/off. I cant imagine that the cleaners have any other way of cleaning other than climbing into the bath itself which is an accident waiting to happen. The is a sensor light by the kettle which we could not switch off, so every time one of us went to the loo during the night it lit up the whole room which affected sleep quality.
C S
C S (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
very nice
Lovely hotel - situated great for the show we went to in the empress museum. Modern and comfortable. Nice bar and restaurant. Only draw back was the bar closed at 11pm
Justyn
Justyn (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Fabulous stay and ideal for going to see Greatest Showman which was 5 minutes walk away.
Sonia
Sonia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Justin
Justin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Mohammed
Mohammed (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Kenza
Kenza (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Anton
Anton (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
Jacquiline
Jacquiline (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
FLAVIA E F
FLAVIA E F (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Karen
Karen (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月9日
gülen
gülen (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月7日
Jon
Jon (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月6日
Manager accused my wife of lying
The Hotel was ok but management need retraining in customer service .We were told on arrival that there would be a little noise from workmen till about 17.00 and it would stop and there would be no continuation Sunday morning so we agreed that would be ok. Next morning 08.00 there was banging and sawing of wood very noisy my wife phoned to speak to manager and he said there was no work being carried out and would investigate phoned a few minutes later agreeing there was workmen in room above but they were not working? And told my wife to video proof (Basically calling her a liar ) My wife recorded them working and then we went an seen the manager who agreed that it was noisy and then proceeded to brush it off saying the contractors don,t work for hotel ,Hence bad review
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Tudo novo e organizado
Lilian
Lilian (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Michaela Tabb
Michaela Tabb (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Recommended hotel
Easy to check in, very clean, welcoming. Bed super comfortable, tea and coffee available in room
Eleanor
Eleanor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Declan
Declan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Arda
Arda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Great Hotel for overnight stay
I usually stay at this Hotel when I attend night time Football matches at Stamford Bridge.
The Hotel has everything I require, great location, Staff & an excellent breakfast.