The hotel was clean and felt safe. Parking lot was well lit. Our experience with the staff at the front desk was not great. The man who checked us in gave us a key to the wrong room after admitting he didn't see well. Then the fire alarm started going off after midnight. We were awakened several times in the night until the fire department was finally able to get it off. There were apparently only two staff members there at the time and they did not inspection the building to ensure we were all safe. It was a little scary that they seemed to have no emergency plan other than wait for the fire department, who also did not inspect.
Jennifer
Jennifer (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Isaiah
Isaiah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Good for a night
Clean hotel that had a nice breakfast. I wasn't really comfortable with the location, right next to the highway, but it worked for one night. The staff was friendly.
Vanessa
Vanessa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Dinah
Dinah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Johnny
Johnny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Johnny
Johnny (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Bob
Bob (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Parking fee is a joke, we spent enough on the room and still got charged for parking in a empty parking lot. Tourism fee at a Holiday Inn Express makes no sense as it’s one step above a bottom line hotel. Whatever fee you think you are getting charged make sure you account for an extra $500……10 out of 10 would never recommend this hotel for the price you get charged
Michael
Michael (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Rachel
Rachel (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月2日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
What a great check-in experience. My daughter is in the Sac State University Nursing Program and after her classes we were able to check-in early which allowed her to study in a quiet environment, as she had to be back to the university by 5:45 A.M. the next day. Most hotels don’t let you check-in until the posted time no matter what. What great customer service provided by the young lady at the front desk. To avoid the 60 mile drive from home to Sacramento in this case again we will always choose this Holiday Inn Express!!!!
Dale
Dale (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Leticia
Leticia (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Room was great. Bathroom floor was a bit dirty. Not sweeped/moped correctly. The worse part was the water pressure in the shower. Otherwise would be perfect.
Gricel
Gricel (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
i'd go back
Frank
Frank (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
The tv lost its picture but not the sound. A fully functioning tv is a must when I book a room. I’m very disappointed and dissatisfied
Erick
Erick (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月28日
Noemi
Noemi (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Super nice woman at the front desk! Very polite, courteous and took care of a double reservation we accidentally booked. Room was super quiet.