Very nice hotel room and decorations and room commodities, highly recommend this room
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Tamara
Tamara (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Weekend getaway. Our room was really cold and we were quickly moved to a suite with a fire place. The heat didn’t work in this room either but the fire place kept us warm. Water pressure in the shower was dismal. Breakfast was just ok.
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Great hotel close to the falls!!!
Melanie
Melanie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
The room was very clean and the bed was comfortable. The complimentary breakfast was good. The hotel amenities could use some work.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Great location!
We came to visit USA side of Niagara Falls and had a nice stay at The Giacomo. Great location for walking to casino and American Falls.
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
Horrível
Não caiam na roubada desse Hotel!!! Atendimento pessimo, café da manhã Inexistente / HORRÍVEL!!!! Hotel não vale um décimo do que custa! Chuveiro horrível quase não cai água! Passei um frio imenso no banheiro grande , com um chão mega gelado e janelas grandes que deixam o frio passar … a arrumação do quarto tb não fazem … só arrumam a cama e torçam lixos … limpeza mesmo nada … nunca voltarei!
Helena
Helena (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Great location
Great location for accessing all the tourist sites. US side of Niagara very quiet at night with limited dining options. Nice to see fireworks and view from top floor sky lounge.
Sian
Sian (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Gross and terrible
We found bed bugs in our room and alerted the front desk. We were assured that our stay would be taken care of and they moved us to a new room. No manager has reached out not has the stay been taken care of as promised . Do not stay here
rosemarie
rosemarie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Shallon
Shallon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Excellent place to stay
We loved this place. The location was excellent. I found out that they have condos for residents which I am currently researching as an option for us in the future.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
Hotel was very old. Dark. Dated. No parking at hotel. You have to park your car across the street in a gated parking lot. No access for dropping off luggage in front of hotel. Room was extremely dated and very dark. Inadequate and untrained staff.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Monica
Monica (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月26日
carla
carla (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Had a great 2 night stay at the Giacomo. Parking is gated and directly across the street. It is depressed neighborhood but safe and walkable. It is in a touristy area and very close to the rapids and road to goat island. There are several food trucks during the day and a few evening dining options. Breakfast was typical hotel buffet style and the staff was very friendly and helpful. It is actually part condo and part hotel. There are some decor issues which could be improved but overall very pleasant.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Lovely!
Joen
Joen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
The property is old and charming. Quirks, sure but it just adds to the ambiance
William
William (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月24日
Disappointed in the cleanliness and staff did not follow through with promise to complete turndown service while we were out for over 6 hours. More than enough time to properly clean a room after it was brought to their attention. Sky view lounge also disappointing the lookout windows were disgusting and covered in spiders. Manger acted like they were trying to make it right but with no follow through it was empty words. This was extremely frustrating since this is the first and only time I’ve ever had to make a complaint during a hotel stay and it was handled very poorly. They did compensate some of our stay, but considering we also had problems with the parking plus all of the room issues, it seems like they should have done more.