The staff were very friendly and helpful when asked
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Niklas
Niklas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
christopher
christopher (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Kristofer
Kristofer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 4 日
Booked room via Hotels.com which no often use and never had any issues. Myn21 year old daughter and friend arrived at the hotel after dark and we’re already distressed becaus they had gone initially to a different hotel. Male member of staff at check in told them there was no reservation. Rude and unhelpful and told them there was nothing he could do and they would need to leave. Despite showing him the email receipt he still would not help. Tried ringing hotel nobody was picking up and then tried Hotels.com virtual assistant. They initially could not get hold of hotel. Eventually after insisting staff check again my daughters reservation was found. Hotel staff then lied to Hotels.com saying daughter had checked in over an hour earlier. Very poor service. Everything with the room was fine when they got it. Clean and comfortable. Just a pity about the attitude of the member of staff.
Victoria
Victoria (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 4 日
lasse
lasse (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
This was a great base to start our holidays
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Beth
Beth (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Lovely big family room. Comfy bed, good shower with in room toiletries, tea and coffee making facilities. Good restaurant downstairs with plenty of choice.
Jacqueline
Jacqueline (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Eugen
Eugen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Per Anders
Per Anders (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
glen
glen (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Very convenient
Perfect for one night stop over
Simon
Simon (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 24 日
Check in was a bit slow and no information given about breakfast or the rooms/how to find. Was lacking
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Great location for NEC
Second time we've stayed in the past couple of months and we'll definitely be back. The customer service is excellent - all the staff are happy, friendly and helpful. We booked a double room for one night but at short notice decided to book a secind night. By then, only a twin was available so we assumed we'd need to check out of one, leave our luggage somewhere and then check into the second room. When we went to ask about leaving luggage in the morning, the receptionist had already arranged for us to stay in the same room, checking us back into it. The hotel is perfect for the NEC. We went to Gardeners World Live and the Good Food Show and even some high profile presenters were staying and enjoying the buffet breakfast!
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 17 日
Solo fue de pasaje, una noche para coger el vuelo… servicios básicos
karl viktor
karl viktor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
Comfy hotel with friendly and helpful staff.
Laura
Laura (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 15 日
Cheap price but awful breakfast and poor room.
The breakfast was terrible. Hardly any choice and what was there was minimal. The juice was broken so no juice and when you asked for a juice it was warm. Most of the time there was only one piece of bread left. The pastries were tiny and only choice between two.
The room was large with lovely large windows. The air conditioning did not work and was very noisy.
The reception staff did not seem to ant to be there.
Karen
Karen (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Very comfortable experience. Handy for NEC. O ly downside was traffic noise from nearby road.