The bathroom had multiple long black hair strands on the floor. Every time I'd pick some up I'd see more. When I went to shower the following morning I found another one in the tub. There was way too much hair for a bathroom that should have been thoroughly cleaned. It was really disgusting.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Gage
Gage (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Doug
Doug (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Beds were comfy and room was clean.
Regenia
Regenia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Great hotel, just needs a little customer service
Only thing that could be improved upon was the friendliness of the front desk staff. The lady at initial check in was great, but after that, we weren't greeted upon return after being out for most of the evening (shift change) and upon check out, we weren't thanked for our business nor invited to return in the future. It doesn't necessarily bother me per se, but it's just a little critique for customer service improvement. The rest of the experience did not disappoint. 9.5 of 10 stars.
PATRICK
PATRICK (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
The Bedding and Pillows were New and very comfortable and clean
Joshua
Joshua (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Mildred
Mildred (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月12日
Kate
Kate (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
We stopped in on our way to NC. Hotel was nice and cleaner than I expected. Pool was ice cold and I think the heater was broken. I let the guy at the front desk know and he said he would have maintenance check it out. We drove 6-1/2 hrs to get there and my kids were really disappointed how cold the pool was. At least the beds were comfy. Breakfast and coffee were solid for hotel food.
Matt
Matt (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月31日
The peep hole and paper towels stuffed in it so no could look in?
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
😍
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月19日
Ice maker broken, pancake maker broke ,dirty, room not stocked
William
William (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月15日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Best hotel stay in Canada
It was an awesome hotel stay room was nice clean extra towels one of the best hotels I stayed in Canada
James B
James B (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月7日
Great place to stay on our way to KY. Found a nice like restaurant with amazing atmosphere called the Fox & Hound. Good wings!
Nathanael
Nathanael (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
Comfortable beds , nice clean room
Deborah
Deborah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
It was perfect for us. Plenty of restaurants close and the pool was nice and clean.
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月23日
The hotel property itself was nice and convenient right off the interstate. However, we came in late and expected our room to be ready. We booked a suite with a pull-out couch, but had to go back down to front desk to ask for the bedding. The breakfast was very disappointing. The staff did not keep the food stocked. At one point in the middle of the breakfast hours, there was no hot food.
Jennifer
Jennifer (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月22日
Their business center was disappointing. I stayed at a similar place (price, amenities, etc) in a neighboring state a few weeks ago, and their one-computer business ran lot a race car. At your location, the 1-computer business sputtered like a jalopy.
Needed to extend for a day. Granted, it was the morning of the Microsoft worldwide software glitch, but your front desk manager copped an attitude with me for no reason. Not called for, and not appreciated. I booked a room at another hotel for that night, so it cost you a guest. I'd say that based on her attitude, she's unfazed. Maybe corporate should have a word with her.
Beyond that, the breakfast was enjoyable, but the room was only a 4/5 in terms of overall cleanliness. Mostly due to the bathroom.
James
James (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Norman
Norman (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月20日
Bathroom was not clean. The tub had hair in it and what looked like dirt smeared in it.
Elizabeth
Elizabeth (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Excellent staff. Very responsive to needs
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月13日
Joni
Joni (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月12日
The floor in the bathroom was nasty. We actually had to clean it with disinfectant wipes.
The king size bed was absolutely wonderful though and I had the best sleep I’ve had on our trip so far.