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整體評分

9.4

完美

9.5/10 

整潔度

9.3/10 

員工與服務

9.4/10 

設施服務

9.3/10 

住宿狀況

9.1/10 

環保程度

10/10 完美

Best luxury hotel in Bali
Best service you can experience in Bali. Detailed oriented. Great restaurant. Worth for the price.
Tai-Chieh (3 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

5star hotel with 2star service
The service was horrible. We waited for 2 hours after checked in for the room to be ready, no one has told us for the wait time. All the staff kept on saying it’s almost ready for the 2hours wait. One even told us that she will be grabbing my room key for me and then disappear for another 30mins and then another staff come to tell us the room is not ready. And once we got to the room, that it was so late and tiring that we can’t really enjoy the facilities, we decided to order room service for dinner, and the staff told us the wait is around 15-30mins, it turned out to be 1.5hrs. The hotel is amazing, but the service is very crappy. It was a celebration with my sister for her birthday, and i feel so bad by choosing this hotel to be the venue. Will never come back again.
Yen Fang (1 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Awesome
飯店很漂亮,我們很喜歡!
Laurent (1 晚行程)
Hotels.com 真實旅客評價

10/10 完美

蠻不錯的酒店,很方便,很舒服,不會太多人太擠;早餐okay,游泳池很relax, 房間算是蠻大蠻舒服
REFTz (3 晚友伴旅程)
Expedia 真實旅客評價

8/10 很好

入住時間比較晚,時間不足夠在酒店裡享用設施。
由於是蜜月之旅和興祝生日,預先聯絡酒店希望可以安排,但與想像中有落差,只提供小蛋糕和小咭,沒有任何佈置(原來是酒店主動表示會有),由於入住特別套房,酒店有指定樓層check in,會提供免費小點心,但入住時間比較晚,下午3點入住,中午12點退房,時間不足夠在酒店裡享用設施,建議可訂兩晚。
YIK WING (1 晚浪漫旅程)
Hotels.com 真實旅客評價

10/10 完美

很新的飯店, 雖然還未完全ready, 但住起來非常舒服
3 晚家庭旅程
Expedia 真實旅客評價

10/10 完美

Chia Li (3 晚友伴旅程)
Hotels.com 真實旅客評價

10/10 完美

Yen Chang (1 晚浪漫旅程)
Hotels.com 真實旅客評價

8/10 很好

Hopefully, all the restaurants will be opened this year, only one is running at the moment with same menu for lunch and dinner. No much choice.
5 晚行程
Expedia 真實旅客評價

8/10 很好

Its just too big...3 different elevators needed to get too fitness center. Getting around gets a bit tiresome quite quickly
Nick (1 晚行程)
Hotels.com 真實旅客評價