Hotel staff from the shuttle driver, front desk to housekeeping all friendly and cool people. Our room was nice, a little small for 2 beds but clean and exactly as pictured. The buffet on the third floor was great! The rooftop view was cool. We stayed 3 nights, Wed-Saturday on the second floor. There’s a karaoke lounge on the first that partied til 2am every night, that you can feel the rattle in the beds and walls and hear it like you’re on stage too… with zero warning. That sucked because it’ll definitely keep you up. The toilet & shower drain clogged up but thankfully they fixed it right away. There was miscommunication between the front desk and shuttle at check out. We requested an hour ahead of time and were told it would be there. We ended up having to uber with 6 suitcases, so that wasn’t cool, but things happen. Still a cool place overall even though we were hesitant about it when we pulled up. I would stay again, just on another floor lol.