布萊克莫爾海德公園酒店 - 倫敦

房間大少剛好，乾淨，

The room was spacious and tidy and one of the staff was very helpful to move the luggage out of the hotel when we left. However, we were not aware of opening time of breakfast will be delayed during the holiday and choice of breakfast was narrow. Meanwhile, some staffs were impatient to help us due to we sometimes could not open the door.

总体不错, 在肯辛顿公园附近,酒店 WIFI很快，附近有2个地铁站，不过离地铁站还是比预想的远了那么一点

Good hotel for the price. I would stay there again.

The hotel is not that really near the underground station. It is about 10 mins walk. When I checked in this 4-star hotel, the staff in the reception was not friendly and helpful. He had no smile at all and spoke in a boring monotone throughout our conversation. He passed the keycard to me and showed me no details until I asked by myself. There was no one to bring either you or your luggage to your room. I was not sure if I expected too much for a 4-star hotel. When I went up to the room by elevator, I found it was unexpectedly small. I am a woman with a relatively small body size but the elevator could only hold me and at most 2 luggage in large size. I lived here for a week, the room service was not as good as a hotel should be. For the tissue box, you could obviously find that some extra tissue was just forcibly put into the box. I guess it should be the remaining tissue from the previous tissue box. I am eco-friendly but it was just not decent enough in a hotel room. 2 small towels were missed after morning room service. There was in-room dining served from 3pm to 10pm. When I tried to place order at 9:30pm, I was told the last order was at 9pm. I strongly suggested that it should be marked in the menu or guests expected they still could have something to eat after a busy day outside. At last, I had to drag my tiring body at around 10pm, under rain in winter, to search food outside where most diners were already closed.