I found other people's hair when I just entered the room, which means they had not vacuumed.
And when we went out in the morning, the staff asked me when we would come back.....
Basically not so bad, however I did not feel comfortable during my two-day staying.(compare to a normal hotel)
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2019 年 6 月 26 日
very helpful staff with good environment, but no spa.
Fantastic location and wonderful ryokan experience!
Lindsey
Lindsey (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 3 日
We stayed 5 nights. We had to stay here as it was prebooked and we would not get a refund. This place is too expensive. There are better places available at this price. There are no amenities. The breakfast is same everyday. The breakfast is not freshly prepared and everything is purchased from outside or food is made from pre packaged. The staff are nice but do not speak in English and it is difficult. The staff is also on rotation and shared with other hotel. The onsen is just a hot tub in the basement.
Rashida
Rashida (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 17 日
Excellent service. Very quiet neighborhood. Enjoyed the Ryokan experience.
Kenneth
Kenneth (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 11 日
Excellent staff and amenities. A very japanese experience, in a cozy place to stay in the heart of Gion.
Alexa
Alexa (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 10 日
Misleading and/or confusing information Our room was not cleaned for 2 days, they told us water was free but next day there was a charge. Washing machine was broken after 3 try’s it kept running. Difficult to communicate with staff.