I had surgery front desk said after 12pm I could check in when I got back they said $50 for early check in and $100 deposit bc my drivers license was local I showed all paperwork I have moved and he said $20 check in early $100 deposit. My card was charged $150. Room was dirty staff was rude and lied about price I was too sick to argue as I had just had surgery. The fridge was dirty, floor hadn’t been vacuumed tub was dirty
autumn
autumn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Horrible experience
It was a horrible stay would not accommodate any reasonably requests
Allen
Allen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Penny
Penny (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
When I arrived staff was extremely rude! After he handed me the key to my room he told me the elevator was not working. As he made the comment he turned away as if I was not still standing there. I understand things happen but I saw an elderly couple having a hard time due to the elevators did not work and NO one offered any help. The next morning the maids were extremely nice but were very tired due to having to carry bags of lunch back and forth up and down the stairs! One maid told me the elevator has been down several weeks and no one made a point to rush getting it fixed. The service was NOT good at all. The ladies during breakfast were upset with some of the kids who were just playing being kids. They had maybe two that spoke and interacted with the guest. It was horrible.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
Elevator
Everyone was so nice! When I arrived they told me elevator was down, which was not good since I had surgery on my foot last week. However, I knew it was no one’s fault! So, all the customers complaining I, myself put a stop to that! I also saw them give customers 10% off. I don’t think I got one?
Kim
Kim (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Great hotel to stay in! Staff was approacable and knowledgeable! Hotel is easy to get to from expressway. Breakfast was good. Would be nice to have hot food options for individuals that don't eat pork or are vegetarians.
Armilitia
Armilitia (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
The staff from check in to housekeeping were so professional and accommodating and expedient when fulfilling any request. Hopefully it will be shared with them that we appreciated them.
Terri
Terri (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Richard
Richard (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月8日
SHAUNTEL
SHAUNTEL (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月3日
Wouldn’t stay again
Check in was told I had to pay deposit yes it was refunded but 150 was a little much. Then was told the cable was out it didn’t come back on till 3am the next morning. The only good thing was the pool it wasn’t crowded and my daughter made friend.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Breah M
Breah M (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Great staff and venue.
Nanette
Nanette (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月24日
Loud air conditioner
Air conditioning was loud, so turned off to sleep. You pay basically for one thing rest.
Joe
Joe (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Friendly
Melinda
Melinda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Van
Van (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月21日
Jena
Jena (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月13日
Martha
Martha (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月12日
Ok
The beds were comfortable. Parking lot was behind the hotel and very small. Our room did not get cleaned during our stay and even though we filled out a service tag for clean towels we did not receive fresh clean towels during our stay either. Nice place just no cleaning services during your stay.