6/10 不錯
2025年3月6日
The staff was remarkable.. super friendly and helpful. The elevator wasn’t working.. but we were given a ground floor room.. which would have been wonderful had the heating/air worked which it didn’t. Due to an irregular change in temps.. our room was super chilly but there was no way to fix the problem. The night staff, who was a part time employee tried to get ahold of maintenance to no avail.. unfortunately, the only alternative was to move us to another available room on another floor. Since we can’t do stairs.. that wasn’t an option. I asked for more blankets and got them immediately thanks to the nighttime worker.. but he kept waiting for a call from maintenance that never came. We made the most of a bad situation due to great staff… but we won’t stay here again,
Kathy
Kathy (1 晚家庭旅程)
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