聖日耳曼酒店 - 巴黎

Very noisy, above metro station, no door lock, air-con out of order and did not fix ASAP.

Paris was hot - 35c. Our room was hotter as the airconditioning was broken. We booked for 3 nights and were promised it was to be fixed. We noted the air con in reception was working the next day but not in our room. We considered checking out, having been unable to sleep in the extreme heat of our room. The next day we were promised that fans would be installed in the rooms. This did not happen. Many guests were at reception complaining but the rude man didn’t want to know. He turned his head away when we tried to talk to him. Refusal of any kind of refund. Dreadful stay, would never ever set foot in the place again .... it was torture.

Aircon was not working properly, but the time I was there was super hot in France

Terribly rude staff 135cm bed Métro passing every 3 min under the Room Took the bill from us and refused to give it back NEVER AGAIN

This hotel is all about location. I was on the 6th (lift takes you to 5th and tight stairs to 6th floor) You can hear the lift, subway and AC fan, all from outside. Bring your earplugs. The price is good, because the location is great for Paris, very locate vibe, close to LUX garden, great food shop Grande Marche.

We booked through hotels.com 10min before we arrived. The d’inscription on Hotels.com said room with terrace and city view. I asked to look at the room before we check in. When I went into the room, which is right next to the front desk, no view, extremely loud, no terrace, bedding had a dark (looked like blood) stain on top. Tiny bathroom had hair all over and soiled toilet! The pungent odor of sewage was unbearable! Absolutely disgusting!!

Booked 6 rooms for my friends and myself and all of us got pretty horrible rooms... very dated, and you could smell the nicotine on the carte thé thé walls, remainders of the 90’s... Pretty close to theShining movie set to be honest.

Some of the staff members were a bit rude when asked for assistance. Added comments that were not provoked. Wouldn’t stay here again honestly due to the simple unwelcoming experience we’ve had.

Great location, friendly staff. It was on a high volume, noisy street, no surprise there, but the air conditioning, which would have made the room comfortable and less noisy, would not stay on for more than two minutes. This would have been helpful information to have ahead of time (i.e. posted at the ac control unit).

Good price and very friendly staff. The room was clean but very dated and kind of ungly (red wallpaper). The matress was also very hard. The bath and shower were so small it was difficult to use. As mentioned in other reviews, we could hear the metro but it wasn't bothersome.