The hotel is expensive, but the service justifies it at least in part I guess. We didn't get to see much of the property with only one night stay, but it's nestled in a very quiet neiboughhood and our room opens door to a fairly lovely garden.
Very nice grounds. The hotel lobby and bar are excellent. The rooms are looking very dated and need a refresh. We aren't golfers but the golf course looked amazing.
Frank
Frank (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Clayton
Clayton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Fernando
Fernando (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Sukhpreet
Sukhpreet (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Dorain
Dorain (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Scott
Scott (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
michael
michael (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Kim
Kim (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
BUENO
MARICARMEN
MARICARMEN (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Just perfect!
David
David (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
We recently stayed 7 nights at the Grand Del Mar and had a wonderfu trip. We had an issue the first night but staff were so helpful in resolving - special thanks to Christian. Irene at the Concierge desk was amazing in bookings and recommendations. Property is stunning and facilities great - try the archery. They had a fantastic guitarist (David) who played and sung by the pool at the weekend which was very relaxing.
Michael
Michael (9 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月14日
Jack
Jack (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月14日
There were some positives but also glaring negatives about this property. POSITIVES: 1) I commend Neil at the front desk for facilitating early check in. 2) The concierge was very helpful in referring us to off site hair and nail salons as the property no longer has these services since Covid. 3) rooms are very large with nice shower
NEGATIVES: 1) ANTS! I told the front desk twice and they did NOT offer to move us to a different room. They did not offer to compensate us in any way. They said they would get housekeeping to address this. The next day the ants were back. What other bugs are there that we don't know about! I got the impression that there is a shortage of cleaning sta..2) Resort fee is a great way for the property to make extra money. I have stayed at much nicer properties without a resort fee. 3) Meals in their restaurant are expensive even for a hotel. Furthermore, waitstaff could do a better job. For example, waitstaff asked how breakfast was. My husband said "good". Waitstaff turned and walked away before I could answer that mine was not.
In summary, cleanliness issues were a major red flag and some of the staff's indifference was problematic.