worst customer service ever，kick me out at midnight，stupid reason is my visa card doesnt have chip on it. And that card I have done the payment at first day when I was checking in. They just told me that they make a mistake for using this card and 3days later they wanna fix it then ask me to leave the hotel. And talk in a really mean way. The manager was sitting in her office all time and doesn’t even wanna show up to solve the problem until I was almost freaking out at the front desk. Then i left there at 1 AM. And also they charge Me 1800usd for no reason. Since now haven’t refound. Worst worst worst hotel ever!
ZHOU (4 晚行程)