We stayed in an executive studio for 2 nights. The images were unclear of what the room layout was compared to to the studio double bed - and there was an extra cost to this upgrade.
With four of us in a room, it’s more spacious than other hotels, and always great views.
We previously stayed in a family penthouse - which is a lot more spacious and family friendly - a couple of weeks earlier for my birthday.
However, the executive was a lot cheaper for a 2 night stay. My only gripe was the images did not reflect what we thought we were paying for, and am still unclear what the difference is - and still waiting for an answer on this.
This room also was not clean, with rubbish left under the bed.
The hotel itself has great friendly staff, a delicious breakfast and with a super location to the tube and Westminster.
The children are always treated exceptionally well with bubbles, and a craft bag on their stay - the Easter egg hunt was another nice touch.
The security man on the front door is always welcoming. The bar at night I’ve attended to on my laptop whilst the family sleep has always been very friendly, and a joy to chat to - welcoming me back and remembering me is always a nice reminder you are not just another customer.
Also, guests in general always say hello, and thank you.
We probably will stay again soon and try a junior suite - sadly we booked a cheaper hotel for the London marathon next week.