I was charged first by hotels.com then by the hotel also. They mentioned that hotels.com has not paid them for the stay.
Vinod
Vinod (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Prescott weekend.
The rooms are very nice and comfortable. The staff was extremely nice and helpful. Prescott is a nice place to visit.
ANTHONY
ANTHONY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Debby
Debby (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Suzanne
Suzanne (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Shahenaz
Shahenaz (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Tomas C
Tomas C (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Dana
Dana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
I loved staying here. Our room had a small kitchen. It was super quiet and breakfast was included. I recommend and will definitely stay here when going to Prescott
Ana
Ana (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月23日
Stove did not work.
bathroom door did not fit the frame, would not close.
TV was not working properly.
reported to front desk...nothing was fixed.
Front desk was unprofessional.
Dean
Dean (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Rooms were great very clean quite
Kyle
Kyle (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Everything was perfect for our visit.
Tracie
Tracie (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
We liked the customer service and the cleanliness.
Jorge
Jorge (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月14日
Quiet and safe area
Christine
Christine (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月11日
The accommodations were nice but they seemed to be short handed and our room was not available until after 4. That was a little inconvenient.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Loved my stay here
It was really nice. It was quiet, service was really good, and check in and out was easy. My only complaint would be that the beds were a little dusty and there was no garbage bags in any trash can in my suite. Other than that I loved it. Will be back again.
Jacqueline
Jacqueline (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Cons: Microwave Express cook 1 button wasn’t working; coffee maker was not level and tilted; dishwasher missing bottom back wheel on bottom rack; missing can opener; garbage disposal didn’t work; No trash liners and no trash service; Bed was on the floor and the bed skirt created a trip hazard; toilet handle unordinary hard to flush; light fixture cover over the kitchen table was missing; traffic side rooms very noisy; and parking in a huge lot was charged at $7 per night when it should be free for registered guests. On the positive sides: great location, near the hiking trails at Lynx; room was spacious and comfortable; kitchen had enough cookware and dishes and utensils; fridge full size; nice sized desk for working at; internet worked good; beautiful decor; felt safe and staff was great. When checking out, I relayed the list of the issues and Lori wrote them down, apologized and offered us a credit toward our bill.
Dr. Jill
Dr. Jill (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Belle
Belle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Loved our stay there as a family of 5. Rooms are very clean, quiet rooms, beds are comfortable, as well the pillows. The front staff was a very nice lady, very patient and smiled at greeting. Did not love that we have to pay a fee for parking on top of an expensive room price.
Jelisa
Jelisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
Generally, nice rooms. Too many extra fees,$7/day, only clean every 3 days for a long stay or thats extra. Coffee cart thing, basically empty, no trash bags, need to remember customer service. Won't be back.
Marian
Marian (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Convenient and centrally located. The room is nice, small suite with kitchenette.
Vicki
Vicki (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月10日
Not clean and not a comfortable stay
The room we stayed in was not clean and we were very uncomfortable sleeping there. There was Dog food left on the floor. Requested to have the floors cleaned due to dog hair and dog food. It was still very dusty and dirty. We also found more dog food under the table after requesting to have the room cleaned.
They really need to deep clean that room.
My husband and I woke up with bites on our legs…
We will not be staying here again unfortunately.
Steven
Steven (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Everything was great. The amenities, pool, room and the service was great. Friendly and very accommodating.
John
John (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Michael
Michael (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
Parking fee gouging
Hotel was recently renovated. Nicely done and very clean. We booked and paid IN FULL on July 5th for our stay 8/2-8/4. Upon arrival we were told there was a $7 parking fee per day. This fee was not disclosed at time of booking. There is ample parking at this property even in the event the hotel is fully booked!! We have stayed at this hotel in the past, however will NOT be staying in the future. For the price charged for the room PARKING SHOULD BE INCLUDED!!!! The room was fully paid before arrival and no mention of any fees to be collected at the property!😡