The staff was wonderful. Every interaction I dealt with extremely nice people. The hot water was tepid at best. The later it got in the morning, the colder it would get. The overall appearance of the hotel was nice. I'd just make sure they have the hot water fixed before I'd consider staying again.
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Hotel staff very personable.
Gloria
Gloria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Terry
Terry (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Couldn't find room confirmation, no hot water,
Couldn't find my reservation charged me for an upgrade to a bigger room because nothing else was available. The room was great other than there was no hot water. It was a hot tub with no hot water.
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Nice stay.
Nice staff, comfy bed, decent breakfast. Wish I'd realized there was an indoor pool and hot tub. I did not receive a complimentary drink as my booking indicated but that's okay, didn't impact the rating.
Kathryn
Kathryn (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
We weren't informed about a room change till after we paid. Would have gone to a different hotel if we had known. Water damage all over the place and the wallpaper was kept up by packing tape
Ryan
Ryan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Marlene
Marlene (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
If she don’t like her job she should’ve quit
Had a gathering for my daughter and a couple her friends (all teens) I left a hour only to get a call from kids.saying the front desk clerk just walked in the room and told them to the music down because they had a noise complaint they turnt the music off they said the lady continued to stand outside their desk so they opened and the lady cussed at them and called them Morons done instead of calling my phone she called the police and when I asked what happened she lied on my kids . Ruined my daughters birthday when it all could’ve been resolved by a phone call .
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月20日
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Clean and comfortable hotel. Good breakfast. Easy walking distance to concert venue.
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Laura
Laura (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Not happy about being bumped
We had a deluxe king size room reserved and were switched to a queen sized 2 beds with no deluxe accommodations. They did not disclose it at check in and when we got into the room it was not what was reserved. Their excuse was that they were overbooked and they had the right to arbitrarily change our reservation. Not happy with our stay. Not our fault it was overbooked. They did provide an “adjustment on our bill”. We cannot recommend a hotel that operates this way.