It was a great experience. The person who checked us in was the perfect example of quality customer service. I can’t remember his name, but he was from Jamaica.
Regina
Regina (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月13日
Bed Bugs in Room 405
Our room had a bed bug, it was crawling near my 4 year old child while he was sleeping. Our room was moved but no courtesy phone was given as requested from management. No partial reimbursement was offered or other accommodations. Imagine moving small children plus bags to a whole different floor at 2am in the morning. The staff did their best with what they could do but won’t be returning since management didn’t even bother to reach out.
Shontisha
Shontisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Great service -- so so couch
The service during dinner was excellent and the food very good. It was nice to see that there was a restaurant, not just breakfast. The room itself was fine, but the couch was very old and sort of smelly.
Liliane
Liliane (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Alex
Alex (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Guy at front desk was great! Room smelled moldy to me