伯明翰皇家大酒店 - 伯明罕

Overall is satisfied except the reception staff is not professional. They said I didn't pay my room charge which is not true,they only settled when I made the complaint. They even didn't give me any explanation.

Great place , very close to Chinatown

Travelled us from London to watch a friends band over the road. Not familiar with a Birmingham. Location was perfect for us New St station just behind NCP right behind hotel thanks for the discount. Room was great value service exceptional at checkin and checkout. Breakfast was really good great selection lovely pot of tea and a good balance between buffet and dishes prepared a lactate and a free Sunday times as well. Thanks again for everything

Very pleased upon arrival with quick, easy and friendly check in. Room was tidy and a decent view of the city. Enjoyed staying here as it was local to everything and also walking distance to all the places I needed to get to. The second night of my stay I was woken to a fire alarm, which was scary! But the hotel managed it very well and everyone was back in to the hotel safely in no time. Very thankful to all the staff that where helpful during this process and being informed on what was going on quickly, instead of just standing around waiting and not knowing what was going on. Next i was delighted to know i was able to have a late check out without any additional charges. This was a bonus as I got to catch up on sleep missed due to being outside in the cold from the fire evacuation. Overall pleased with the service and would recommend! Did not try any bar drinks or food, but I would stay again. Therefore will have to try this on next stay.

Stunning service consistently courtesy of front desk Ricky. Very helpful and added to yet another good stay at this Radisson. Great gym with stunning views and rooms are comfortable with well thought out design and amenities.