Hosts were great pre- arrival and on arrival.
We had an ant infestation to the point where they were even in our beds!! The hosts initially tried to blame us for leaving crumbs and sugar around and also for not having the sheet turned on the first day after we arrived. (even though we didn’t use appartment for eating)
They did quickly come and clean, however there were still ants (not as many) the next couple of days.
Have bites all over my legs and body, as do my kids!
Didn’t even offer any reimbursement considering how much the property costs, wouldn’t expect this at all.
Happy to remove the review if reimbursement is given.
Rooshab
Rooshab (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Fantastic
We had the best time in Venice from September 26th to September 28th. Venice is a beautiful city and we had a wonderful stay. This is where to stay if you want to be in the middle of this fantastic city. And than you have Vanessa! The best host you can hope for. When we are going back to this adventure of a place, we are going back to stay right here. Spacious apartment suitable for a family of five.
Knut
Knut (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Super. Personnel excellent.
Alexandre
Alexandre (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Joost
Joost (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
El hotel está super bien ubicado a 3 minutos de Piazza San Marcos. Las personas que nos recibieron fueron muy amables y siempre dispuestas. El lugar es grande para ser en Venecia! Buena limpieza y atención.
Fernanda
Fernanda (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Vanessa at the front desk is just the best.
Kamy
Kamy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Very well Located. Vanessa, the manager, is super kind and friendly. Rooms or better said suites are very spacious, well equipped and comfortable.
Ernesto
Ernesto (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Awesome host
Vanessa was the best host we have ever met. She gave us perfect instructions on how to get to the hotel and great recommendations for food and activities. It is 2 minute to Doge Palace and the square.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
The receptionist is very welcoming, helpful and even she was waiting for us by the door. Late in the evening few adults sat close to the entrance smoking Cannabis
Kawa
Kawa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
Loved our 2 night stay at this beautiful Residence. Right off the canal and within a 2 minute walk to St. Mark’s Square, this residence offered my family of five a beautiful, clean and air conditioned apartment in a perfect location. We couldn't have asked for a better arrangement. The owner also reached out to us with excellent directions prior to our arrival. My only grievance is that using the laundry machine costs 50 euros. Otherwise, it was perfect. Will recommend to everyone I know heading to Venice.
Yael
Yael (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Rene
Rene (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
FLORIZA
FLORIZA (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
만족한 숙소
아주 만족스러운 숙소입니다. 산마르코광장에서 가깝고 관광하기 매우 편리하였습니다, 청결함, 편안함, 모두 만족합니다. 다시 이용하겠습니다. 감사드립니다.
SON HWA
SON HWA (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
This property is a true gem. Our apartment looked over a canal with gondolas passing by regularly... gorgeous!!
The location was top notch. Grazie (our host) was super helpful and made our check in and check out very easy. She even recommended a few great restaurants that we tried and loved. The place was air conditioned (a huge bonus in July in Venice). I cannot say enough about this property. You have to stay here if given the opportunity!!
Alison
Alison (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
This a great hotel! We felt so well taken care of. We were contacted before we arrived to be sure they knew when we were coming and to ask if they could help with transportation from the airport. Vanessa at the front desk is a treasure! She was SO HELPFUL with giving restaurant advice and helping make our stay as easy as possible. She even tracked down my dad's walking stick when he left it on the water taxi! The location of the hotel is convenient to St Mark's Square and a gondola hub, but was quiet at night and felt very safe. Our room included a separate bedroom and kitchenette. Could not recommend this property more-- a gem!
Erika
Erika (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
Excellent location in the middle of Venice - easy access to both St Marks Square and Rialto. Host Vanessa was very helpful, with whatsapp messages before we arrived and a ton of helpful suggestions. One point of clarification: the apartment DOES have room for four (one double bed in the bedroom, a double sofa bed in the main room) and that was perfectly comfortable for the four of us. I'm not quite sure how you'd sleep six but maybe they have extra beds for that. Also an in-room washer/dryer which you have to pay for but we used it to good effect in the middle of a tour that included Croatia, Italy and Greece. Warmly recommended!
Richard
Richard (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Very central location
Liem
Liem (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月17日
Great location. Room was fantastic. Right on a canal. And Vanessa was very helpful! Thank you
Cindi
Cindi (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Very friendly staff and great location.
Wade
Wade (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Shelly
Shelly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月28日
This was such an amazing place to stay! I loved our rooms, and the view of the water and gondolas rowing by below. It was constant free entertainment with hearing the musicians playing and singing during the day as they would float by our place. Vanessa was a delight, so helpful, and full of information and recommendations for our family of four.