蘭卡斯特蓋特酒店 - 倫敦

Good

Very good location. Close to the tube, park and cafe, restaurants are within walking distance. Nice and quiet in a residential area.

Breakfast is the same everyday and hope this can be improved The room I got do not have wi-fi signal then I inform hotel, they change the room for us, thank you

staff were very helpful & polite. Spacious room & bathroom. Great choice on offer at breakfast. Lift fully working to your required floor to your room(s). No disabled (wheelchair) access into the hotel itself or to the bar/restaurant as there are steps. Just highlighting this for those who are wheelchair users. Hotel itself is central to the west end & Paddington station is the nearest rail station to it. Though there is the underground to use from there to stop nearer the hotel itself. Cabbies were very kind & helpful to us too.

I stayed in a Single Bed room. It was small but good enough for one person. Pros: The buffet breakfast was plentiful. The service was prompt and attentive. I also dined at the restaurant, the food was very average. Cons: the shower tap was very very tight. I had to ring the reception to come and help me to turn it on. It took her sometime to work it out too. I'd suggest the hotel to look into all their shower taps (I experienced same in the Twin Bed room), otherwise, they will soon be damaged by some "very strong" guests. I gave up on having shower for one day.

The room was so cold the heating wasn’t working. Asked on 4 occasions and “we’ll have someone look at it” . They didn’t forced to use a small portable heater. That didn’t reach the bathroom. One day the cleaner left the window open as you can imagine the room was extremely cold when we returned late afternoon. Otherwise the restaurant and bar staff were very courteous and friendly .

Splendid hotel, clean room with comfortable beds. Good location, close to Hyde Park. 3 tube stations only minutes away.

We really enjoyed this hotel. The reason we booked this hotel, other than the great price, was it's proximity to several different Tube Stations and it's close access to Hyde Park. Once you enter the lobby you will see its quite up to date with a beautiful reception area, a bar and a restaurant which offers a buffet breakfast in the morning. I cant remember if we had to pay extra for the buffet or not but it was quick and convenient and allowed us to get a little nibble before starting our day. The selection was fair and service was friendly. Now once you start going up the stairs things get weird! There are tons of different landings and finding our room initially was difficult and confusing so allow yourself some time to acquaint yourself and know that you might have to carry your luggage up a couple steps. The room itself was cozy but overall nothing special. Bathrooms are tiny and so are the tubs/shower which made it very difficult for us (we are 6'6" and 5'8"). Each room had a tea kettle and TV. WiFi was spotty in our room but better when we sat down for breakfast at the buffet. Overall we would definitely stay here again due to it's lovely and quiet location. We particularly enjoyed mornings in the park.

Love Lancaster gate. It’s our go to hotel every time we visit London.