Staff were lovely and friendly. Attentive. Helpful. Accommodating. Rooms clean but Property needs some attention. Leaking tap and toilet in bathroom. Kettle didn't switch off. Not enough cups for 3 people.
Not enough pillows. Only plug near mirror when using hairdryer not useable by hairdryer as bedside table glued to the wall making the plug inaccessible. Shower in spa freezing. Spa hairdryer not working. Room was comfortable and spacious and clean. hotel was quiet (it was new years eve) disappointed restaurant not open and spa not open on new years day. Car parking was free and plentiful. Would be useful to have an ev vehicle charger put in for customer use. Lampshades in bedroom need replacing. Carpet was clean and room smelt nice. More tea coffee and milk would have been nice .
Nichola
Nichola (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Great stay
Amazing sauna and swiming pool condition and the water so warm and perfect overall
Ioan
Ioan (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Anum
Anum (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Colber
Colber (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
simon
simon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Laura
Laura (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月8日
In the car park, the disabled bays weren’t regular disable bays. there was lots of bottles and rubbish all around the edges of the car park and on entrance to the hotel there was literally dozens and dozens of cigarette butts on the floor and it smelt of cigarettes. on our first morning we were woken up at just after 7 o’clock in the morning by member of staff she entered the room. It turns out that the lady who booked in the night before I didn’t mark as in properly and the lady thought it was empty we had no apology at all for being woken up that time in the morning also while we were there there was a police officer outside of room adjacent to our room we didn’t have an issue with the officer being there because he was obviously protecting someone but it would’ve been nice that a member of the management to have spoken to us and reassured that this is the situation you’ve got nothing to worry about. The room was dusty, but it hard a comfortable bed. We will not stay there again.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月6日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
meir
meir (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Rimanta
Rimanta (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Stay was good food in the restaurant was not very good had to send meal back due to chips over done.
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Charmain
Charmain (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
MICHAEL
MICHAEL (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月28日
Neil
Neil (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
The property was miss leading
Was nowhere near as close to anything as stated when booked
Lee
Lee (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月19日
Rooms are looking dated. Bath didn’t drain and shower didn’t work properly.
Martyn
Martyn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Lovely hotel.
Lovely spacious suites . Pool and breakfast both lovely. Will come again.
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月9日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月8日
The hotel staff were very helpful and pleasant, especially for he restaurant manager who worked hard helping her staff and meeting customer expectations. The spa facilities were great and the food was very nice. The hotel is not in the centre, just 20 minutes by car.