The kids at the front desk were not the kindest, I had booked 2 rooms 8 people for Friday-Sunday and called on Wednesday before to verify the pool was working and that I had my grandkids and they wanted to be the highest up with the pool and it would make for a great weekend due to last year at another hotel in Branson the pool was not working and that is the point with booking with an indoor pool. They had put both rooms in a different building as the pool, I stressed on the Wednesday before we needed in pool area but on highest floor possible both rooms, how can you take a 7, 6 and 2 year old along with a 75 year old on a walker to a different building to swim. Our room was not cleaned at all during our stay and the towels were not even enough for 3 people to take a shower or wash their face. Very disappointed in the staff at the front desk and the one gentleman with the swooping of his bangs. Ugh, young kids running the front just doesn’t work especially at night when people have been on the road and they really don’t care they are there for a job. WE WILL NOT BE STAYING AGAIN AND WILL NOT BE GIVING A GOOD REVIEW AT ALL. STAY AWAY!!!!!!!!! GRAND OAKS WAS A BUST FOR US. NEVER AGAIN.
Eva
Eva (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Meridith
Meridith (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Lindsay
Lindsay (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Clinton
Clinton (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Happy Returning Customer
This is the second time we have stayed at this hotel. Have not been disappointed. Breakfast is good, too!
Marty
Marty (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
The gentleman at the front desk was awesome. Helped us with every need. He was prompt and knew what he was doing.
Ginny
Ginny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Xmas show getaway
My wife and I went for two days to see some shows and the lights of Xmas and wasn’t disappointed the hotel was very nice and clean and very convenient to everything on the Branson strip
Jerry
Jerry (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Nice and affordable
Everything was nice, the only thing I have to say is that housekeeping did not clean our room/restock towels etc once in the 3 nights we stayed ... other than that it was great!
Tiffany
Tiffany (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Rebecca
Rebecca (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Kathy
Kathy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Tony
Tony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Rebecca
Rebecca (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
I was shocked how clean and accommodating the hotel was for such an excellent price! Beds were comfortable, check in was seamless. Very impressed, will stay here again
Ashley N
Ashley N (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
carmen
carmen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Staff were great!
The front desk staff were very nice and accommodating! The hotel was a stop for several bus loads of travelers. It seemed that no matter what time we came for breakfast, it was packed and food ran out easily. But it was a nice stay and convenient to shows, but not directly on the highway, so nice and quiet. All in all, a nice place.
Karen
Karen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Great place!
Great experience! The rooms were clean and super friendly staff!
Cheyenne
Cheyenne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Nice place to stay
Very clean room, hotel staff was friendly, close to the strip. Would stay again.
Travis
Travis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Sandra
Sandra (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Grand Oaks Hotel met our needs and would stay at the hotel again.