Front desk clerk was very friendly and efficient. Room was clean and comfortable. Only complaint would be the breakfast. They offered scrambled eggs but they were either frozen or powdered and just not edible. Fried potatoes were cold and just unappealing. Cold cereal tasted generic and coffee was very pale and weak. Had we known how bad it would be we would have planned on eating elsewhere! By then there was no time and we would have missed our show!
Marie
Marie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Just stay downtown.
We stayed at the Avid hotel for a concert at the Lancaster convention center, it’s about a 15 minute drive. The hotel is very basic, decent cleanliness, spacious room and bed was comfortable. Lots of loud kids staying here. There are no coffee machines in the rooms, but free coffee in the lobby. The staff was not very friendly or helpful. We asked 3 times for a 1 hour late checkout. I was told to call at 9am and speak with the manager. They declined our request and didn’t give any explanation. Surrounding area smells like sewage. Next time we’ll just stay downtown.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
service was very efficient, and the room was clean and very comfortable my son and I love the stay here
Gustavo
Gustavo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
ANDREE
ANDREE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Great!!
Staff was friendly and courteous. We had never stayed at an Avid hotel before but were impressed with everything. The nativity display in the lobby was very much appreciated!!
Jodi
Jodi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Overpriced with a breakfast disaster
Breakfast was a disaster. Large groups made everything total chaos. Drains did not drain in bathroom. Overpriced!!!
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Stacey Rugen
Stacey Rugen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Très bien
Chambre spacieuse et confortable.
Literie de qualité, belle salle de bain (avec douche).
Hôtel calme.
Piscine agréable, le petit déjeuner manque un peu de variétés (pas de pancakes/ gaufres 😋)
Stephane
Stephane (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Basketball tournament layover
Upon arrival, our check in was so so, the woman on duty was less than friendly. Also, found out from her that there is no laundry facilities onsite which was surprising since they have a pool onsite. Outside of that, the hotel is clean and the rooms are spacious.
Tricia
Tricia (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Every thighs really good except for the beds need to be replaced
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
It was amazing the hotel ,friendly, and had all the extra amenities that we did not expect to get!
Mariano
Mariano (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Ron
Ron (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Nice hotel.
Easy to find location. Parking close to building. Check-in was a breeze. Was able to add a third night at a reasonable price. Room was fine. Bathroom had several long hairs in corner by shower. or leaked. Shower door leaked onto bathroom floor. Room was made up and we received fresh towels every day. Breakfast was a disappointment. We were on a family vacation and family would have enjoyed a sweet breakfast alternative, rather than all the "healthy" options...egg white omelette, oatmeal, yogurt, etc. Juice options nice.
Barb
Barb (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
Room was dirty
Sidney
Sidney (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
michelle
michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Nathaniel
Nathaniel (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Great place to stay
We enjoyed our stay in Lancaster and this hotel. Close to restaurants, shopping etc.