Most of the staff are friendly and helpful, but some are a bit cool to Asians.
Th location is a bit far away from downtown, but very accessible to the light railway station.
A very nice hotel. By London standard, the room is spacious. Hotel staff particularly the reception people are very friendly and helpful. Convenient location and quite close to the underground train station.
KW
KW (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月24日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Juletur
Vi havde ønsket og se London i juletiden og det levede helt op til forventningerne
Heidi Susanne
Heidi Susanne (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Jørn Skule
Jørn Skule (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Stuart
Stuart (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Margaret
Margaret (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Saturday night stay
This hotel great, staff are friendly and location perfect for going to events at the O2. However we had an issue with the toilet not flushing and were short of a towel which we reported to reception. The receptionist assured us they would send another towel and fix the toilet whilst we were out, however this never happened. Ver disappointing as we then couldn’t use the toilet morning, not good!
Kirsty
Kirsty (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Spacious room & Great location
Room was very spacious - three in the room and plenty of space for all of our suitcases. Room was right at Canary Wharf underground station so it was very easy to get around town.
laurie
laurie (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
We are very satisfied with the hotel. We stayed 3 nights in a Deluxe room. The room was clean and spacious. The bed was good to sleep on, pillows, blankets and bed linen were of high quality.
The breakfast was very rich and varied.
You can get to the heart of London by tube, the station is right next door.
Direct connection from Heathrow Airport to Canary Wharf.
The shopping and restaurant/cafes were excellent.
The restaurants in the hotel were also top notch.
The staff was great!
Marjo
Marjo (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
daniela
daniela (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月30日
Room ok, facilities need upgrading
Check in was unfortunately extremely slow but the concierge was very helpful and kept us up to date.
The room was spacious enough but the tv didn’t work and the shower pressure was non existent, so much so that you had to pretty much stand at the top by the taps and the water therefore just ran out onto the bath edge and floor.
Nicola
Nicola (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Maya
Maya (8 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
Bad stay
The bed sheets were not changed from previous night stay we still had stains on pillow cases
And also the reception staff were not helpful