Hotel was very clean. Person checking us in was very nice as well as people working at Bistro. Always saw workers cleaning up. Bistro prices and market prices were a little high ( as everywhere lately.) A lot of the choices had either avocado mash or garlic aioli on them. When you’re eating prior to a concert or business meeting you don’t want those things for obvious reasons. Only issue we had was with shuttle service which we had clarified when checking in that we needed a shuttle to a venue and afterward to get back. We were assured there would be no problem at all. We got shuttle to auditorium and were told to just call when done if they were not there already to return us. When we were done and no one was there we called hotel and were told the shuttle driver had left due to an emergency. No offer of having someone else come get us. Woman on phone said we could call an Uber! We are in our mid to late 60’s, are not familiar with the area and have never used Uber. We ended up walking back to hotel by luckily having a phone with gps. It was only about 7 blocks but we had no idea of the area safety and were not in a position to walk fast as I have a bad knee. My husband is disabled. By time of our return my knee was in extreme pain. I understand emergencies can happen but to not have a back up plan in those cases is not acceptable. If anything the hotel should have called an Uber or taxi to pick us up and cover the charge since they said there would be no issue.
Cindy
Cindy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
EVERYTHING WAS GOOD, EXCEPT THAT PARKING MAY BE A PROBLEM. THERE IS LIMITED PARKING SPACES. I WAS LUCKY TO FIND A PARKING SPACE AND DARE NOT TO LEAVE THE PREMISE BECAUSE I DID NOT WANT TO LOOSE THE PARKING SPACE.
MINH
MINH (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Paramjot
Paramjot (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月1日
Willow
Willow (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月22日
Arthur
Arthur (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月15日
I wouI have already sent the GM of the property my discontentment with my stay.
Amusement
Amusement (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
we received great customer service at the desk. The room was clean and spacious.
Kathy
Kathy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月15日
Ralph
Ralph (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月14日
Property was clean. The staff were friendly and helpful. Many dining choices in walking distance
michael
michael (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月5日
Downtown views
Quiet and comfortable beds! Room was clean and surprisingly not busy.
carmela
carmela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月3日
Maria
Maria (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
This property is wonderful! It is either brand new or recently renovated. The colors, furniture and decor are modern and really classy. The room has lots of space and the bathroom is roomy as well.
The staff have been very friendly and welcoming.
This is a top-notch hotel.
Erin
Erin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
Vicki
Vicki (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月28日
The staff and hotel cleanliness
olujinmi
olujinmi (2 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年6月25日
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月24日
Very unsafe around the hotel. Our car was broken into and they stole a legal pew pew that was locked in the trunk and hundreds of dollars worth of stuff! General manager would not come in so we could view the cameras. The whole thing was shady!
Not safe!!
Chana
Chana (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月17日
Stephanie
Stephanie (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月17日
I would find another place
Dont expect to have any friendly treatment,
Worst hotel in that way,
Over all clean and new,
For the check in they are super slow and rude.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年6月15日
Rude front desk staff
Nice stay except for customer service, how they talk to you makes you feel like it is a free stay. Rude front desk staff