The hotel location is excellent, interior decor of the lobby and room is very nice. But the housekeeping services are generally not very satisfied.
Tsz Wai
6 晚家庭旅程
8/10
房間頗大,非常舒適
真實旅客
1 晚友伴旅程
2/10
房內設備差,服務員無法提供服務
YIU KONG KENNETH
2 晚家庭旅程
8/10
Hotel is well located in a quiet area for visiting central London.
Staff were extremely pleasant and helpful.
Breakfasts were busy but food constantly replenished.
It would have been good if greater selection of fresh fruit was offered.
Robert
3 晚行程
10/10
真實旅客
2 晚商務旅程
10/10
Hotel was great. Breakfast was delicious. Found the city interesting but very congested. A lot of road construction. Can ride from the port was very expensive!!!!! Out in public watch your purse and wallets.
Craig
2 晚行程
10/10
lori
3 晚友伴旅程
10/10
Foi ótima! Localização próxima a alguns pontos turísticos principais
Rô
2 晚友伴旅程
6/10
It is an OK hotel
Arantza
1 晚家庭旅程
8/10
Enjoyed the hotel. Good location as we needed to be near Westminster but not close to a tube stop.
Nice room. Not huge but well designed to give you space for changing etc
Cafe was a bit disappointing as had very limited food on offer but we did not want a full hotel breakfast.
Bill
2 晚行程
10/10
Suite was really nice but some hairs found around the bathroom (in bathtub and sink) and the dark tiles in the bathroom area made the toilet very dark (like a night club?)
Breakfast was tasty but again quite dark (possibly due to scaffolding so I can give this a pass) and I ordered some vegetarian sausages and they did not arrive until I asked a member of staff to check with the chef about 20 mins later.
Some minor issues but would not expect this for the price I paid. An otherwise pleasant stay though.
Dan
1 晚行程
8/10
very nice hotel close to many sites and easy walk to the tube stations. Small room but very comfortable, and modern. Very helpful concierge
Catherine
2 晚行程
10/10
Rohan
6 晚行程
6/10
The sound proofing is poor and people in the hall and other rooms can easily be heard. There are no drawers to store clothes, so be aware of that. The lights in the bathroom and bedroom are all on the same switch making it difficult to use the toilet at night without waking your partner. The toilet and shower areas are tiled in black and the hallways are black making me feel unsafe and claustrophobic.
Ellen
3 晚行程
10/10
Estadia excelente. Otima localização. Café da manhã muito bom.
Maria Lydia
6 晚家庭旅程
8/10
The location of The Westminster is excellent, it is in a quiet neighbourhood yet walking distance to Big Ben, Westerminster Abbey. Very convenient and a reasonably good hotel. Although a few things need to be improved in our room. First the toilet cistern wasn’t operating properly, we had to push it like 3 times to make it flush properly, it was like we had to pump it to make it flush. The floating floor was a mistake in the room as the shower door opens outward and the water drips on the floor and we can see water damage on the floorboard at the edge of the shower. The curtain was not clipped on properly at one end and we had to clip it back in ourselves to make it close properly.
Overall it was fine but certainly needs some improvement.
Martin
6 晚行程
10/10
We really enjoyed our stay at this hotel. The staff was extremely helpful, especially the front desk and the concierge service. The rooms were modern and clean.
Latika
4 晚行程
10/10
This place is wonderful! The staff is so friendly and helpful. Very clean.