Shocking. Broken bed, threadbare carpet, rotten woodwork and no hot water for the whole stay. Staff tried and gave a discount but the whole experience was awful.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月23日
Poor for a 4 star.
Rooms was very tired. Bathroom was old, no plug in the sink. Couldnt access the soap and due the the anti theft device. Hotel had no hot water throughout my stay so couldnt shower, it was freezing.
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
First Class Customer Service!
Fantastic customer service! Brian went above and beyond the expected. Very friendly and informative. He made by partner's daughter beam with happiness with the sweet treats and his wonderful magic show! Yana on reception was also brilliant. They both deserve a special mention.
Craig
Craig (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
Good location for The arena
Great staff
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Andrew
Andrew (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Jon
Jon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Cheerleading competition
Great hotel, very welcoming. Beds were extremely comfy! Best pillows ive ever had in a hotel. Very clean, definately stayed in worse hotels over the years. Would 100% return.
lisa
lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Ruth
Ruth (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
Gavin
Gavin (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Brian at front desk was fantastic
D
D (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Hasnt been updated in 20 plus years, shower was pathetic and wouldnt wash a frog, still has a shower curtain / bath! Was booked to stay again, as hard to get two separate beds, but cancelled to stay elsewhere at a higher cost!
Lola
Lola (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Jacqui W
Jacqui W (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月5日
M
M (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月4日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Will stay again.
Lovely hotel. Friendly staff. Rooms were lovely and clean.. Bed was massive. We booked superior king room. Central to the heart of the city. Breakfast was buffet style and also had ceresls and fruit. Catered for everyone. Would highly recommend. Thank you for a lovely comfortable stay x 😘