The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Clean hotel, but watch out for bears.
Front desk personnel were excellent. Hotel was sharp looking. Room was large and very clean. Only complaint is the dumpster was not locked and bears were pulling the garbage out. The staff member mentioned that it happened every night so why do they not keep it locked?
robert
robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Top notch
It was absolutely amazing. My room was very clean, smelled great. Over all it was by far the best experience iv had at a hotel.
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Marla
Marla (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Facility needed new carpet
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Kathy E
Kathy E (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Troy
Troy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
BRIAN
BRIAN (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月5日
Room near pool smelled of mould and mildew
William
William (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月14日
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Lincoln
Lincoln (19 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Comfortable room, friendly staff,
Steve
Steve (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月5日
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
Christina
Christina (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
Very clean and quiet
Lawrence
Lawrence (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月17日
2024 stay for Appalachian Challenge Academy 🎓
Pool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月17日
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Allison
Allison (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月5日
Ricky
Ricky (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月20日
Melissa
Melissa (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月20日
It was very pleasant staying here
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月16日
The Front Desk people were very nice and friendly
Gail
Gail (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月21日
Good spot to stay for wheeling at Black Mountain
Overall pretty good, room was a little musty. They still have the same broken TV in the breakfast room that tries to give you a seizure, I’d love to see that thing replaced. But overall I’ll be back, mainly because it’s the best option in Harlan
Zack
Zack (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月15日
It was an average hotel room, nothing special. Nice to have the mini fridge but mattresses were wonky and pillows lumpy. Shower was nice and the continental breakfast was better than average. Staff were all excellent.
Maria
Maria (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月13日
Really enjoyed my stay. Perfect for passing through and the Mexican restaurant just a mile away to GREAT!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年4月10日
Hidden Gem!
Staff was so friendly and helpful, probably the most accommodating hotel we have stayed at. Breakfast all pre packaged but still good. A toaster would have been nice, but that’s just personal preference:) . Super nice front desk host, even when my pup busted in on her. Thank you again so much. This trip was a first outing after nearly a year long hospital stay .