It looks great but the shower simply did not work. I tried and tried but it would not go hot
Joseph
Joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
ANTHONY
ANTHONY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Nice place
Enjoy the stay!
Lerone
Lerone (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Annette
Annette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Gem of a hotel
Really nice hotel set back in its own grounds which gave the impression you were far away from the hustle and bustle
Karl
Karl (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月5日
Hotel rooms rather warm even tried turning heating down and was way too hot even for winter! Great venue and staff are brilliant, just this bit would make it a 10/10
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
It was a great stay. The cleanliness of the bathroom wasn’t perfect but other than that the staff were very friendly and attentive.
Gonul
Gonul (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Faris
Faris (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Yuye
Yuye (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月6日
Emilie
Emilie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Margaret
Margaret (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
A complete disappointment
The hotel is old and tired and the rooms are small. The bed was small and very uncomfortable. The pillows sunk to nothing once you put your head down on them - whether you put one on top of the other or not! The shower handle did not turn and we needed two of us to turn it on! The remote control did not work.
We went for tea in the Beale Restaurant, we waited to be seated but noone came. A cup of tea was £6 and the high tea was £45 per person. When we went to ask where we could get a cup of tea, a waitress told us to go and sit in the bar. After 20 minutes of waiting for nothing we left.
The hotel is in such beautiful grounds, the views are lovely from the room but it needs a lot of work in order to be called a 4 star hotel.
Our one night away in ages was a complete disappointment. When asked at checkout how our stay was I explained. No discount was given instead just an apology and a discount or upgrade next time. We won't be going back!
Sasha
Sasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月10日
The Cozy room was not very clean. The shower was small and there was soap scrum on the shower glass. The shower head was dirty. The kettle in the room had some dried up white stuff around and in it (looks like milk).
Vernal
Vernal (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Nathan
Nathan (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月9日
Cold room - small bed!
Checked in with my 1 year old and my mum late afternoon and the room wasn’t the one i booked with the big bed! They asked if i want 2 twins but with my little one being poorly that wasn’t an option because she can fall from a tiny bed! They gave me cot bed which was broken! The heating didn’t work! So they had an old small heater that put on instead! The room was so cold all night. So paid £144 without breakfast, but i had to pay extra £30 which i had to because i had to give my baby girl something to eat. Very poor quality and no many options
Anxhela
Anxhela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Rajinder
Rajinder (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Lovely building in stunning grounds.
Breakfast is too expensive