Our reservation/confirmation was not available when we arrived. We were informed that we needed to contact hotels.com to get our refund. A hassle after a days worth of traveling.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Gina
Gina (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
ingrid e
ingrid e (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Reserved room not available
Reserved a room with a hot tub to be told at check in the room wasn’t clean and there wasn’t another available. Had to take a downgraded room but didn’t reduction in price
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
Haley
Haley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Tseng Fong
Tseng Fong (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月28日
Kyle
Kyle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
The hotel looked great when we first entered and the front desk staff was very helpful. The hotel was located near Old Chicago restaurant so didn’t have to go very far to eat. Thank you.
Virginia
Virginia (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月11日
Andrew
Andrew (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月9日
Hot tub not working
John
John (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月7日
Alexis
Alexis (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月6日
checked in a 3pm. Room smelled terrible. Complained at front desk, they said rhey could get me a new room, but i needed to wait 2 hours. Asked for a refund on room since they could not provide a satisfactory room in a reasonable time. they said no, room was nonrefundable. i would stay far away from them and when i get back i will reachbout to corporate office, to see if they have any policiea related.
Michael
Michael (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
The lady at the front desk was friendly and very helpful. The motel property was bordered by I90. It was one of the quietest rooms that I have ever stayed in. No noise from the interstate, the hall or the neighboring rooms.
GERALD
GERALD (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
Hotel was clean and quiet and i slept all night which is what i wanted. The issue was there was no light or hot water in my shower.
Kellen
Kellen (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
It is easy to access and the parking is great.
Jerry
Jerry (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月26日
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Room was right by interstate so heard the vehicles all night long. GM wouldnt return call for 3 days to tell us what a random charge was for! Poor customer service. We weren't disputing the charge just asked what it was for.