As sson as we pulled onto the drive, the highbank hotel looked really unkept. The room we booked we found was right at the top of the hotel up quite a lot of steep stairs. The room itself was fairly clean but the bedding had dirty marks on it. We had originally booked for 2 nights, but left after 1.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
No hot water
Room grim
Blinds don’t work
Sam
Sam (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
amir
amir (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
victor
victor (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Mahdi
Mahdi (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 10 日
Rooms as says on the tin
Was a quick last minute stay unplanned cheap !! Room was in need. Of a deep clean was sneezing from the dust was thick on top of wardrobe and skirting boards carpet was in need of deep cleaning smelt like leak & damp moved bed hadn’t been hovered. ! Bed was to small for my 6’4 self bathroom needed deep cleaning also damp around windows and tiles mould was told charging option available as never had plug 🔌 with me just cable had to move room around so could work on phone while charging from tv at other side of room if done a heat test that bed would of been full of bugs. Staff where very nice tho
Darrin
Darrin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 21 日
Basic to poor condition, squeaky soft bed, broken TV.
Limited facilities within immediate vicinity of hotel.
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 17 日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 11 日
Leonard
Leonard (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Great location
Great location opposite a lovely park and with view of city in distance.
Plenty of parking.
Friendly staff.
Place needed a bit of TLC - litter in car park, broken mirror and shower wasn’t brilliant.
Mr G P
Mr G P (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 26 日
Awful
Awful hotel. At check in the lady at reception demanded photo ID. We had none & almost didnt get our room. We had the reciept & proof of payment but this was not enough. Looked through photos & found one of my old passport. This still wasnt good enough & had to produce my card details. We dont carry cards so managed to find full details on the banks app. Didn't feel comfortable giving the details & didnt see why she needed it as i had payed with another card. I had asked for the manager & spoke to him on the phone but he still hadnt appeared by the time we got into the room 45 minutes later. Fuming by this time. Room was no better & the whole hotel was tatty to say the least. Thred bare carpets on the way up to the room & a broken drawer left in the corner of the room, couldnt find a remote for the TV & the batroom was tiny. Very disappointed
Emma
Emma (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Callum
Callum (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 23 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 23 日
Barry M.
Barry M. (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 22 日
Dirty carpets; trash lying around the property.
Ari
Ari (4 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 21 日
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 9 日
A Room in a big house
On arrival the parking area was full of litter . On entry to a big house I checked in which was fine . Made my way up 3 steep set of stairs to a small attic room . Supposed to be a delux single room . Nothing delux about it bar it had an ensuite shower and toilet which had turning space only . Very small , no use for larger people . Other rooms are shared toilets . Dirty carpets on the stairs as it is a free gravel carpark which needs work done , as in tarred. Single metal frame bed ok but not suitable for a hotel bed . The room was very small and needed a proper clean . Dust and hairs at boxing in at the side of the bed. Sheets need boil clean as had marks on them . Only booked 2 nights as I was working Nightshift . This is only a room in a big house that calls itself a hotel which it is not. It has potential but the owners need to spend money on it . Not for me I am afraid so I won’t be back .
Stephen
Stephen (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 9 日
Graham
Graham (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Good for room only
It was good enough as long as you don't want breakfast as they had the area too do it but didn't, so if you're just after a room only its not bad, i would recommend going with an ensuit bathroom though as the shared facilities wasn't up to standard but mine was clean and had what i needed for an overnight stay