Okay where to start! I absolutely loved the staff in this resort. From front desk with Francisco and Ismael, to The Pocket staff, Scott, Dominic, and Brittany. To the guest experience staff Denise who took care of small hiccups during our stay. We are so grateful for your team! We loved the food, drinks, and desserts. The views were stunning! The pool and hot tub were clean and at great temperatures. Make sure to rent a complimentary E-bike, that was such a nice touch! Overall I would rate our stay 10/10! We will be back :).