The room was clean and cute. There was not an oven like the description said, only a stove top. The shower was hot but slow to drain. Overall would stay again.
Beth
Beth (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
karen
karen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Room Needs of Updating
The front desk people were fantastic, but we were put in a very run-down room. There were holes in the walls and flooring. However, the bed was comfortable. It needs freshening up and Aaron said all rooms will be renovated next year. Since they will update rooms soon and the employees are so friendly, we would like to return in the future. The location is great!
karen
karen (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Xiaoying
Xiaoying (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Linda
Linda (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Cute- needs TLC
Very quaint location and comfortable accommodations and the cottages are very cute as well as the property as well kept in nicely landscaped unfortunately it is dire need of repairs-coffee maker was damaged, toilet had tape on it and was loose. There was no drain cover to the sink in the bathroom and the bathtub didn’t drain well.
Jessica
Jessica (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Cottage in pacific grove.
Good stay and good value. Within walking distance of the coast with beautiful trails. Downtown PG is just a few minutes drive with all the amenities for a nice stay.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
From the moment we got there, the toilet didnt flush right, and didnt work well. Sure enough the next morning we had to call, it was about to over flow. They came to "fix it" but it never worked right.
The shower water never got hot. In the morning time, barly warm. And in the evening luke warm if lucky.
Rebekah
Rebekah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
angie
angie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Rahima
Rahima (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Jesus
Jesus (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
It started when I was waiting to check in and the couple in front of me were discussing the toilet seat being replaced in there room before they got back. Right when I opened the door the smell of bleach was so bad I’m sure to detour ants but slept with window open first night to air it out. Second night I was not informed a set of drums with a band was set up right outside my back window of my cottage couldn’t here tv was sooo loud for a few hours couldn’t believe my dinner was delivered and I couldn’t even hear the DoorDash driver . It would’ve been ok if I had been expecting it plus when I mentioned to the front desk older man he just said it wasn’t night time so it was ok didn’t show any care about ruining the trip . When I told him I didn’t feel he cared about situation and I was a repeat customer but would not be coming back he just said do what you gotta do . So sad but check your room before you commit
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Very good, close to Pacific Grove downtown, Nice!
MASAMI
MASAMI (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月27日
Nice room and location but I was disappointed in the service.
When I arrived I found that the body wash dispenser was broken and reported it to the office but despite them saying they would call maintenance it never got fixed during the 2 day stay.
On the second day we hung the "maid service" tag on the door but when we arrived home the room had not been touched. I went to the office to pick more coffee and to ask again about the body wash dispenser. When I mentioned the lack of room cleaning the desk person told me it was my fault as I hadn't explicitly requested it from the office. He would not see my point that if they provide a tag saying 'maid service please' and you hang it on the door it is reasonable to expect maid service. When I got annoyed with him he told me that if I wasn't happy I could check out right then!
I also asked about the body wash dispenser and he gave me a few mini bottles but when I got back to the room I discovered they were shampoo not body wash.
Anyway - a lot of words over pretty minor things but it did leave me with a bad impression of their customer service and I would not stay there again.
Rob
Rob (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
It was a good stay . Rooms had been nicely redone.
Good Value.