The staff speak very good English and are very willing to help. Kudos to Ryotaro and Shuya from Guest Services for being exceptional!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 29 日
Top-notch hotel in Tokyo
Four Seasons Otemachi is one of the best in the city. The location is very convenient and all staff members are extremely professional. Will definitely be back again the next time I am in Tokyo!
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 31 日
Tin Shun
Tin Shun (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 21 日
Felix
Felix (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 5 日
Bin Feng
Bin Feng (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 1 日
Adela
Adela (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 2 月 6 日
EXCELLENT!! We will definitely stay in again in our next Tokyo Trips!
TSANG
TSANG (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 11 月 2 日
KWOK YAN KING
KWOK YAN KING (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 10 月 15 日
Yao-Chung
Yao-Chung (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 10 月 13 日
Alberto
Alberto (6 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 6 月 26 日
When I checked in, there was a person at the counter who made me feel slighted. Maybe my English is not fluent enough. When I asked her to speak slowly, she felt a little arrogant. Five-star hotels have front desk workers who can speak Chinese. The staff should be basic. I don’t understand why the lady staff was treated with an attitude that made me feel uncomfortable. My boyfriend also feels the same. Other than that, everything is good