I have lived in hotels in different areas in London but this hotel’s location is simply the best. There is a comfortable lounge with free coffee and free printing. There is also a free self-serviced laundry and dryer which is very useful. My room has a decent kitchen though I did not use it.
真實旅客
11 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 2 日
enzo
enzo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Fantastic location close to everything and absolutely gorgeous hotel. Staff was very helpful and the room was very clean and comfortable.
janet
janet (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
A great location for our first trip to London
sage
sage (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
medium quality stay
the ac was very loud and unfortunately not effective/working, we set it to the min temp and always on (based on the front desk recom) but still very much humid and warm inside, the fan was super super loud and noisy! you have to put earplugs to be able to tolerate it! we could not sleep!
the bathroom condition is funky! the shower has a curtain which I think was at least couple of years old, not clean and very low quality!
the sink was weird, the tap was super small and in the corner it makes it very hard to wash your hands! I think given the price and 4 star condition, they could have done a renovation for bathrooms!!
the neighborhood is amazing! very walkable and very nice!
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 13 日
Location great, staff nice BUT rooms and common areas very tired and are disappointing. Rooms are charmless and feel worn out. Would not recommend until upgrades done.
James
James (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Briana
Briana (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
Very disappointing. Good bed. Very basic room.
A big disappointment overall. No safe in the room - this is a first in any hotel for me. No aircon. No fridge. No wine glasses. Boring decor with white painted walls and no pictures or decoration. Cheap thin shower curtain. Filthy windows, dirty window frame. No heated mirror in bathroom to stay useable after shower. There was an ice machine in the corridor but no ice tub or bag in the room. Tv was faulty and kept setting audio description on. Not a major issue but very annoying. Finally the £100 deposit taken I was told would take three days to repay. The location is excellent and the bed is very comfy but overall a massive disappointment for a special stay. This hotel should not be in this chain until basic errors and problems are addressed. A city centre hotel with no air con or room safe should be a 1 star hotel.
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
Hotellet var bra men inte mycket mer. Vårt rum var bra men de vi reste med fick ganska tråkiga rum (även sviten var nästan sämre än vårt). Frukosten var god men det var ofta slut på mycket och tog tid att fylla på och frukostpersonalen var inte alls service-minded.
Väldigt bra location precis vid Trafalgar Square dock!
Amanda
Amanda (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 29 日
Muy buena ubicacion!!
Ana
Ana (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Great hotel and location
Joanne
Joanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Quarto pequeno não havia local para abrir malas, tivemos que colocar em baixo da cama. Deveria ter ao menos um frigobar no quarto. Cama de casal super pequena.
doraci
doraci (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Great hotel.. but…..
The hotel was perfectly located. The staff super helpful. Amenities were fabulous. One thing. For god sake, get a new mattress for that bed. It was worn so bad we felt like we were sleeping with our heads lower than our feet. Room 306. Check it out.
Stacey
Stacey (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
O hotel é bom e bonito, suntuoso na entrada. A única coisa que incomodou foi o carpete no quarto, o banheiro não é grande mas ok. A região em que fica é bastante agitada e não passa a mesma sensação de segurança como outras áreas de Londres.
Marilia
Marilia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
O R
O R (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
We arrived early hoping to take advantage of luggage drop off but they had
Peter
Peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Great Hotel
Great hotel. Staff was exceptionally friendly and helpful. The room was very clean and comfortable. The location was perfect for getting around the city with many famous landmarks within walking distance. Public transportation was easily accessible as well. Convenient to many good restaurants. Would highly recommend this hotel .
Nancy
Nancy (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Very central location easy walk to all the import spots Trafalgar Big Ben Buckingham Palace, London Eye etc. Mathew at reception was great