We had a great stay at Novotel. The room was perfect, it was clean et confortable. However, the service from the staff was deceiving. As we check-in I ask info about the parking and I advise I was gonna let the car there for 3 days. The women did not tell me that I would have to pay in the hotel and have a special ticket... So when the time came and I had to exit the parking, the bill was 350$!!! So I had to let the car there, get back in the hotel and ask question. We got to the airport late because of that. It was very long waiting in the hotel to have service and resolve this problem.
Also, second day there I ask if there was restaurant near the hotel. The women just told me that she didn't know... Well not very helpful..
Sophie
Sophie (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月19日
sherif
sherif (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月18日
Fredrik
Fredrik (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Spegelbelysningen fungerade inte i vårt badrum, så det var väldigt mörkt. Jag sade till i receptionen, men det var inte heller lagat nästkommande kväll, då blev vi uppgraderade till ett annat rum på våning 9 där belysningen fungerade och med utsikt över Eiffeltornet, så vi var mycket nöjda. 😊
Eva
Eva (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Claire
Claire (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月6日
Lucinda
Lucinda (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
The room was comfortable and reasonable. The staff were helpful and friendly. The breakfast buffet was delicious with a large variety of options. I would definitely stay here in the future and recommend it to others.
sandra
sandra (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Jane
Jane (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月1日
Ontbijt was lekker met goede keuze. Housekeeping personeel en restaurant personeel waren aardig.
Lowsa
Lowsa (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
vriendelijke personeel, goede omgeving enz
Karma
Karma (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
HEBE
HEBE (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月16日
Simply disappointed. The staff refused to amendment my dates even after i said that i was happy to pay the difference in the prices between those dates. I was also to pay the fee as long as i amended the dates. They refused to amend the dates and refund the money. I will never book it again. Very disappointed.
Frederick
Frederick (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
maxime
maxime (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Die Unterkunft war nicht so, wie ich es mir anhand der Beschreibung und Bilder vorgestellt hatte. Aber im Algemeinen OK.
Jacek
Jacek (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月12日
Nice, quiet and close to the metro! Nice place for a good price.
Denise
Denise (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月8日
We were at the hotel for 4 nights and booked two rooms. We had a very bad experience through out. 1) The rooms were so hot that we could bot sleep, and we could not adjust the room temperature, as it was centrally controlled. Rather than airconditioning, they had the heating switched on. Even after complaining every single night nothing was done. 2) The carpets were torn and bathroom were very dirty with mould. 3) The wifi was not working for two days.
I have stayed in Novotels around the world and it has always been good, but this time it was a terrible experience.