Very nice property. Great location. Check in a little confusing but staff responded quickly to emails!! Wouod be useful if there were some hooks in bathroom to hang towels etc. Apart from that wonderful stay.
It wasn't clear at first when we booked as to how access would be to the property.
Received several messages via the Expedia App which were useless for us since they were in Japanese.
After several back and forth , the day before arrival we finally called the vendor number listed.
It is then that we found out that we would need to go to the reservation office first to fill out papers and get access code .
The office was not close to the Inn so we needed to take a taxi which was 10-15 minute ride.
All this was not made clear when we initially booked this room.
The location is great as it is close to great dining options as well as the famous Nishiki market.
The room was a bit small but manageable.
It was strange to find an empty unfurnished elevated area in the room which didn't seem to serve a purpose except maybe if one were to stretch our practice yoga?
In any case highly recommend the location of the room but info needs to be clearer regarding the check in process.
varujan
varujan (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Great location that was a short walk to the station, convenience store, and local good options. The bed and tatmami mat were both very comfortable and the place was clean. Gave great amenities. Staff were also really friendly and helpful. The vibe of the place was also nice and the location was quiet and seemed like a neoghborhood so it was very enjoyable.
Jackie
Jackie (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月20日
minori
minori (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年3月26日
The hotel is in a great location, however we would never stay again. First, the check in office is not located at the hotel, and there are no staff present where you stay. We received a message 2 hours before our in that we needed to go straight to the hotel and not the check in spot. I I have data, we would not have known. Check in was not smooth and was done completely by ourselves. We messaged the staff two days in a row about heat becuase it was freezing, and received zero response back. Basically, be prepared to have 0 assistance from staff if there are ever any issues. Bathroom was dirty when we arrived and the toilet has a perpetual sewage smell coming from it. We are two unpicky girls in our 20s…. This was our worst stay in Japan by far! We did however enjoy the use of the laundry machine.
Property was in a great location. Apartment was clean. Check in process required going to a different place which was not nearby, this was a bit of a hassle.
Camille
Camille (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月24日
Emily
Emily (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年7月16日
Mai
Mai (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年6月11日
The facility was great in all regards, but the room wasn't ready even 30 minutes after checking so I had to wait another 30 mins for them to come clean it and then I spent the entire week trying to access the WiFi and the staff kept giving me the wrong, and different each time, passwords. So that was frustrating. Since there is no staff around, any issues have to be dealt with by email or phone.a couple of phone calls helped to resolve that the room hadn't been cleaned yet, but then the phone wasn't answered when I couldn't access WiFi, so I had to rely on email. That took time and then the two different passwords I was given over the course of 4 days trying to get on, were just wrong (as I was leaving I found the tiny little placard that had the correct password on it!)
JENNIFER
JENNIFER (4 晚行程)
Travelocity 真實旅客評價
2/10 欠佳
2023年5月22日
Derek
Derek (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年5月9日
Hitomi
Hitomi (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年5月8日
This hotel was clean and had a good location. However, the service was basically nonexistent. There is no staff at the hotel and you communicate with them online (sometimes they only write in Japanese so it was stressful for foreigners). They also have additional charges that other hotels don't necessarily charge extra for such as extra towels or late check-out. And the staff is adamant about these extra charges. There is no daily housekeeping and no elevator so if you have a lot of luggage it can be a hassle.
This hotel is good if you don't mind not receiving any hotel services and just want a clean place to stay.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2023年4月17日
HIU WAI
HIU WAI (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月15日
Place to collect room card is a different location from the Inn, hence a bit inconvenient and time wasted. However, the room was huge and clean and I wouldn't mind staying there again if I were to visit Kyoto in the near future.
Belle
Belle (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月12日
Robert
Robert (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年4月3日
It was nice being so close to all the temples and shrine, but also walking distance from the great nightlife!
Braden
Braden (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年4月3日
Great location near the famous Gion (geisha district). Walking to all dinings, shopping and attractions.
Hotel has no front desk and no cleaning crew for the stay. And must wait for the check in time to enter. Or you can drop luggage at a different location. Small room but new and clean. We have four people. All four beds occupy the room. No place for big luggage’s and no elevator. Stairs are pretty narrow so if you have big luggage’s it might be a big difficult.
Has a washing machine but in Japanese. So we didn’t use it.
Overall we had a pleasant stay and I will probably stay again