We live in there three days. The second day the air conditioner start not works. And we talk to the manager and the hotel.com. The hotel. com only offer me $15 coupon. Two days. No air condition. The manager said there is no room to change. So we have to suffer two days without air condition.
ER Qin
ER Qin (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 4 月 10 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Vacaville stay
The front desk staff was so friendly. Clean hotel.
Sharon
Sharon (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 31 日
Disappointed
We didn’t stay because we had a family emergency and we asked 2 days in advance if they could cancel our stay and the manager told me it wasn’t up to them, then when Hotels.com called to the hotel, they (hotel) didn’t approve the refund, so the manager lied to me. Nothing of empathy for customers.
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Aaron
Aaron (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 22 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Jazzel
Jazzel (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 9 日
Make Sure You are Clear on Policy
We had a good stay. No issues with the hotel, cleanliness, etc.
Our experience was based on not being informed about a hold for a pet deposit.
We called ahead to get info on the pet policy of the hotel and was told over the phone AND at check-in that there was a $100 fee for a pet. The pet fee was charged as expected. What was not mentioned and what we didn’t plan for was a $250 hold for a refundable pet deposit. Not a HUGE deal but it was not planned for. And when I called the front desk, I was made to look like an idiot because I was not aware of the hold even though the pet policy was brought up twice with no mention of a hold.
Nadia
Nadia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Gerone
Gerone (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
A little noisy. Children running up and down hall
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Stay again
Great stay but was a little noisy
Cameron
Cameron (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Susana
Susana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Jordan
Jordan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 22 日
Lau
Lau (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 22 日
excellent
great ! loved how they had an indoor heated pool
angela
angela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 21 日
Denise
Denise (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
Luay
Luay (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 16 日
I was disappointed they had no gym I had to cross over to the hotel across the driveway
Also, I’ve never had to pay parking at Fairfield. But at this one I did.
The room was small.
The lower level smelled like cigarettes
Yvette
Yvette (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Melody
Melody (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 12 日
Couldn't get the heat/ac to work and stay set. The windows were very dirty and you couldn't see out of them. The power was off the morning that we left and so we couldn't see without our phone flashlight and i couldn't curl my hair. They did waive the parking fee for us.
Sharla
Sharla (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 6 日
My family and I had a great time at this property. What made it so great was the staff, particularly Front Desk Receptionist, Dominique. She was warm, friendly, and very accommodating. She went above and beyond to make my family and I feel comfortable which was so helpful to me as I was traveling with my infant for the first time. I would stay here again.