Website photos are very deceptive, felt like they were taken 20 years ago.
Very small and dated room, soft bed and manky carpet.
Good thing is the location.
sophie
sophie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Great amenities and refreshments in the room
The room that I booked is a mini double, so it's small and basic but sufficient but it has amazing amenities and refreshments. Location is perfect for me.
Yat Hang
Yat Hang (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Stay in Lace Hotel
We were surprised at how small our double room was. Careless details such as having to get out of bed when nearly asleep to turn off the lights.
The window frame needs a coat of paint.
The roman window blind needs mending as do the sash cords.
There isn't a lounge for people who may not want to sit in the bar.
The tariff to stay in a small bedroom without breakfast or parking is unreasonable.
The receptionists are very friendly, helpful and efficient.
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Solid choice in the lace market area
The Lace Market hotel is fabulously located in the historic lace market area of the city and is a good place to stay. Have stayed there multiple times. This time the room was very small and very warm.
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Room 2 was far too cold. A large room with not enough heating and the bathroom was even colder
Joel
Joel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Thanks
Great location for visiting local sites of interest and to the Motorpoint Arena for concerts. Staff very courteous and helpful. Check-In was very quick and the room was well set out.
D
D (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Value for money
Attractive historic building, friendly reception, comfortable bed with unusually good pillows. My room was on the ground floor near the stairs into the pub which was noisy at night until about midnight. The bed was cosy with a Welsh blanket and cushions but room decor otherwise a little stark.
R
R (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Lars
Lars (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Staff lovely.
Hotel at bit tired.
Hannah
Hannah (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Clare
Clare (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Glenn
Glenn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
emma
emma (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Duncan
Duncan (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Disappointing.
The hotel looks fantastic on photos but disappoints on arrival. It feels very dated, the lift is temperamental at best, the hotel smells a little (mainly of it being old) and the rooms were really not what I expected. The tap in my room was leaking all night, the iron left dirt marks on my shirt. The main thing is that based on the photos I was expecting a well kept room but was greeted with room which felt old, not looked after and generally not what I expect from a 4 star hotel.
That said, there were some positives. Reception staff was lovely and the bed was comfortable.
Rohit
Rohit (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Beautiful Room
Beautifully presented, spacious room with comfy bed, great wifi and a restaurant attached that delivers pizza! I was on the ground floor, and I'm used to peace and quiet, so I was occasionally disturbed by people walking by and talking noisily, so might be worth asking for a room on a higher floor if this is likely to disturb you.
Francesca
Francesca (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Stayed here for our wedding night. Requested a champagne bucket with ice and glasses to be delivered to our room however never arrived.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月21日
Great hotel, just poor connection
Great hotel. Comfortable room. The only issue was no WiFi connection given where the room was positioned in the hotel. Staff tried to help but it wouldn’t work.