倫敦西區希爾頓逸林酒店 - 倫敦

日常房間打掃衛生較馬虎，地上經常滿布垃圾。 三人房疏化床極之軟和凹凸不平，難以接受，向酒店投訴没有積極回應。簡單如謝用雨傘，都要用上三十分鐘才回覆"酒店無法提供"。

Very bad management, we have encountered the worst hotel since we were in London. Even more terrible is the problem that Hotel.com's management has no way to solve the problem and I have booked the payment.

Good location. Nice service. Many shops nearby. Train station is just nearby. Friendly hotel staff. Just that the first room we had was having air conditioning problem. The staff helped to change to another room but was smaller.

酒店位置极佳，就在大英博物馆旁边，距离前后两个地铁站大约400-600米左右。周围有很多餐厅，多是意大利餐厅，不过都很精致和味道不错。在酒店旁边就有一个中餐馆（湖南人）和一个日式餐厅，味道都很好，在大英博物馆附近还有2-3家中餐馆（其中有一家火锅店）和一个日式餐厅，从酒店步行过去大约10分钟左右。我们预订的家庭房，没想到在这样的标准商旅酒店中还有公寓式套房，我们订的家庭房就是两层公寓，一楼客厅带一个很大的沙发床，有卫生间和小厨房，二楼独立卧室加另一个卫生间，很适合一家3-4口入住。

Great experience. Staff always ready to help. Recommend for sure

Great location and friendly staff. If you’re visiting London and site seeing it’s a great hotel in a great spot. I wish the bar stayed open later on Sunday night but nothing in London does. Overall A+

We only stayed for one night, food was excellent, we had both dinner and breakfast. My only complaint is that my room was right next to the lift and the hot water took far too long to come through for the shower.

Excellent stay and friendly desk service, the warm cookies were fantastic at check in!

Excellent location.. service at hotel was fabulous.. only stayed 1 night but a great experience. Thank you!

Room was small but adequate.