Cold Cold Cold. Despite it being minus 1, the hotel switches off it's heating in the rooms at night. Full heating in the morning, so it wasn't not broken. Reception asked if I reported it, but alas - it wasn't broken!
Derek
Derek (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月3日
Good value hotel
Good value hotel, easy to get to, comfortable rooms.
Enjoyed the pool facilities
SARAH
SARAH (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月24日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Amrik
Amrik (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Mark
Mark (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Good location but a bit tiried
Went for this option on a one night stay in the area due to trusted name. Have to stay everyone was friendly and helpful but the place is a bit tired which I think comes from the frequency of use. Probably hard to keep up with. Wouldn’t rush back and would look at other options perhaps newer places. Was not too cheap either. Food was ok and as I say all the team were superb just let down by condition of hotel which is a bit tired.
Duncan
Duncan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Average
There were elements that could of been better, not made aware of breakfast info when checked in, room was ok but basic and mirrors and chairs needed cleaning, lots of crumbs down the side of the chair. Jacuzzi wasn’t working and there were clumps of hair on the tiles in the swimming pool
Diana
Diana (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月19日
Excellent breakfast
Breakfast was amazing bar staff and restaurant staff friendly hotel cleanliness in corridors and areas very poor
Hired a meeting room and booked 5 rooms with breakfast, some confusion over booking but all resolved smoothly and apologised. Food was excellent, as was the service. Will definitely use again.
Margaret
Margaret (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月6日
Liam
Liam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Hotel was good but shouldn’t have to pay for parking.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
Working away
My room was well equiped and clean.
There was damage to bathroom floor tiles and sink, controls on the shower were damaged but everything was clean and everything worked.
Tje little coffee maker was great once I figured it out and the welcome chocolate chip cookie was very nice.
My food, a chicken burger and fries was only warm, not hot. It was tasty though.
The parking was £8 which i wadnt aware of until I had booked.
Breakfast was very good, plenty of choice.
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Tim
Tim (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月24日
karl
karl (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月21日
Evening ruined
We turned up around 530pm as we walked into the two rooms the fire alarm starting going off so we left our bags and carried our 2 babies and 6 year old away from the rooms. The staff didn’t know which way to send us and there was a lot of confusion. Eventually we found our way to lobby where everyone else in the hotel was stood while the fire alarm is still going off. No staff members where around to explain what’s going on or tell us where to stand, it was freezing cold as well. People were shouting and swearing. After a long 15 minutes staff member showed up and started talking to people while one woman was drunk and swearing and being aggressively rude and shouting. After a while we had to tell staff they need to deal with her and in the end we had to call the police as nobody else was. After an hour of standing around with no real guidance we finally where allowed back to the rooms but were trying to avoid the drunk lady. The rooms were not cleaned, pubes all over the bathroom (we told staff and they didn’t make effort to clean it or offer any type of compensation due to the fact we had to end up cleaning bother bathrooms before bathing our children)
We ordered room service and were given a plant based burger instead of the meat one, food was cold and overpriced for what it was. Overall we were happy to leave in the morning and get away.
Staff need training on fire alarm procedures, dealing with drunk/angry guests who are scaring young children and better cleaners