Our first room had ants, so we had to pack back up and move to another room. When we started to get ready to go out that evening, we had no hot water in the new room. On our last day relaxing on the beach, the hotel called and left a message saying that we left our luggage and everything in the room, and to come get it out. I called them back and they had screwed up our reservation, not seeing that we had added an additional day, long before we had arrived. I thought we had it all worked out, but upon our arrival back from the beach, our keys to our room didn’t work. In a hurry to make it in time for our dinner reservation, I rushed down to the front desk, only to see a line of 6 people, and only one desk person (who moved like molasses) working. Finally got new keys, and late for dinner.