We chose this hotel mainly due to its proximity to the Royal Albert Hall, where we were going to attend a concert. The hotel looked ideal on the photographs and the price seemed good for a Kensington hotel. The building itself is nice, staff very helpful and friendly - BUT - there’s always one of those … we were shocked at how tiny the room was !! I suppose it goes to show how deceptive a well taken photo can be. Mitigating factors - it was the hottest day of the year (34 degrees) and the hotel IS in Kensington. That said, the room was like a very small, hot rabbit hutch with just enough room for the king bed, one of the smallest en-suite bathrooms and smallest showers we’ve ever come across (worldwide), and a totally ineffective table fan just basically blowing hot air around. We paid for a superior room so who knows what the ‘ordinary’ rooms are like for size.
This all sounds negative - but the staff were fine, the location was great for what we were doing and the bar was quiet and cool. It’s the size of the room that really spoilt the experience. As experienced travellers, maybe we should have managed our own expectations better …
Anyway, that’s ’operation toasted rabbit’ done and we survived. Sorry Strathmore, I know this seems like a bad review but it’s only because of the room size. Dave & Caz