辛尼雀聯排別墅酒店 - 倫敦

The staff was lovely from the start. The room was clean and comfortable. Housekeeping was super efficient. I’ll definitely stay here again.

My clients had two rooms at this hotel in which combined they were robbed of gold jewelry and over $2750 USD from their guest rooms by the hotel staff. Do NOT stay here!!!

The hotel is conveniently located to bus and subway station. Public areas are nicely kept, the breakfast is buffet good, and the staff is friendly. The disappointment was the room/suite, which did not fit the need for a couple traveling with two children and needed some TLC. The entry area that contained a pull out sofa was small and dark. Once the sofa was pulled out, there was no space for anything but to pass into the second room through a hallway. The bedroom itself was spacious, the bathroom nice but mold was showing through the grout in the shower. The closet had plenty of hanging space but no shelves or drawers, so the four of us lived out of the suitcases. The carpet in the room was old and used, the floor cracked in the hall between the two rooms when walked upon. Our stay was nevertheless pleasant, as we roamed the city and minimized the time spent in the room.

Long wait to check in. Mold in shower. Squeaking floors. Concierge on departure had very limited English skills

Very good