Everything gd including room, breakfast and hygiene. But it’s not that close to tube, hv to walk 10 mins to Paddington station.
Mid
2 晚行程
8/10
真實旅客
6/10
The hotel cost was just under £200 per night. While I know London is expensive there is a minimum standard for hotels, especially in this price range. I aim to write balanced reviews and always sure to raise concerns (if any, which I rarely do) directly with the hotel, before I review.
The hotel is sub-average. I was on business mid-June 2025 on two of the hottest days of the year. The aircon went from ice cold on arrival, but within a couple of hours changed to a tepid humidity that would not cool at all. For a 2 night stay I at least expected water to be available in the room - 1 small bottle on my first day was not replenished. The room was not made up or refreshed but, oddly, the bin in the room was emptied so the absence of other housekeeping seemed unusual. I asked the receptionist for water or any cool drinks to buy at the hotel and was abruptly told I would have to walk 15 minutes to the nearest shop to buy some. It was already 8pm and I'd just trekked 30 mins in the sweltering heat to get to the hotel. On day 2 brought my own water. Breakfast was offered for a fee (around £15), and started around 8am - much later than most hotels and too late for anyone on business needing to get to morning meetings. On checkout I raised above concerns. The receptionist apologised for the inconvenience and after moment's pause said I should have asked because it's not Hotel policy to refresh rooms during a stay. This is sub-standard for £200/night . Travelodge would do better!
Amanda
2 晚商務旅程
8/10
Tim
1 晚行程
8/10
Belem
3 晚家庭旅程
10/10
Rahima
4 晚行程
10/10
Lovely and welcoming staff, nice spatious room, clean, very good location! I will definitely come back
Delia
2 晚商務旅程
8/10
真實旅客
2 晚商務旅程
8/10
Staff services
Olabode
1 晚行程
8/10
Jorge
1 晚行程
2/10
Sindre W.
3 晚行程
2/10
Stephen
2 晚行程
6/10
Harri
3 晚商務旅程
2/10
María Estrella
2 晚行程
4/10
Zineb
1 晚商務旅程
6/10
Boh
Pietro
3 晚行程
2/10
This was one of the worst hotels I've ever stayed at.
The location is nice and the wifi works. That's the positives.
Check in was a distaster. The carpet in the hallway to our room reeked of cat urine.
The room was dirty, stained walls etc. The door didn't lock properly. The shower barely had pressure. The room was hot and stuffy - thankfully we could open the window.
The lobby etc are decorated and nice - but the rest is old, shabby, tired and dirty.
Avoid this place.
Leah
2 晚浪漫旅程
8/10
Farras
5 晚行程
8/10
真實旅客
4 晚行程
4/10
The hotel is in a quiet and a good location with close distance to the tube station and the park. However, that is the only good thing about the place. At the checkin they took £50 deposit for no reason and they still haven’t deposited it back. I truly hope they are not pirating off people like that. The room I booked was superior double, but the room could be at best a small double with no space. The walls are terribly stained with grease and god knows what else. The soap dispensers are broken and the sink clogged. I stayed there for four nights and the room wasn’t cleaned during the whole time. Honestly you can find better deals with better quality for similar budget in London.
Iroda
4 晚行程
6/10
Er werd niet verteld dat de kamers op verzoek werden schoongemaakt.
Kamer was erg klein en zeer warm
Rowdy
2 晚行程
10/10
Phyllis
1 晚行程
6/10
Fredric
1 晚商務旅程
10/10
Sharon
3 晚行程
6/10
This isn't a 4star hotel. The previous ownership, called Arbor Hyde Park was. The current hotel is almost unrecognisable since then. If you're looking for a 3 star hotel under £120/nt, you'll be satisfied.