Room wasn't ready until 530 pm, staff (3 people, 2 men, 1woman) was at the front desk treated me like i was invisible BUT 1 of the men that was on the phone did place his call on hold, to let me know he'll be right with me. That was kind of him, he spoke as if he was the GM or owner. The room was clean. Older housekeeper, I spoke to her at the elevator twice, thinking she didnt hear me but i guess she wasnt in the mood to speak from the way she looked at me. They say 1st impressions are the best impressions.