4/10
My family of 5 checked in for a 4 night stay while repairs were being done on our home. We didn't arrive until 8 p.m. but were told we couldn't check in due to no rooms being cleaned yet as their only cleaning person had quit mid shift earlier that day.
After waiting for rooms to be cleaned we were finally able to check in. Our rooms were clean in the bedroom area but the bathrooms were very dirty. The faucet for the sink was broken and about to fall off, the tub had dirt all around the seams and in the center of the tub. Also, we found out later, one tub would not drain properly and you had to shower while standing in the water that was collecting in the tub.
My kids changed into swimsuits and got into the pool which was freezing cold and within half an hour maintenance came and told us we had to get out of the pool as the chlorine pump had stopped working. We asked when it would be repaired and he estimated the following morning but it remained broken with the pool shut down for our entire stay.
The breakfast was decent. The front desk staff were very friendly and helpful, especially Rob. The beds were comfortable.
Ray
4 晚家庭旅程