克魯斯海德公園酒店 - 倫敦

I stayed in this hotel a few times before. On two different occasions, the toilets in our rooms failed to flush properly which were unsatisfactory. All in all, I am happy with this hotel for its location ( walkable distance from Paddington station, overlooking Hyde Park and nearby Central line Lancaster Gate underground station), great breakfast and comfortable rooms.

We have to change room the first night as the double room :-(actually quite hard for two people to move around when luggages are all in the middle of room :(. such as 1/ size too small so the bed one side already has to totally against the wall ( I don’t think it really has 129 SQ Ft as mentioned in website - misleading us I guess it may be less than 100 sq incl bathroom has only a small shower which can’t fit big people) 2/ though this room’s air con is not Centralised but can’t manually fix & where the vent blowing wind hard directly to your head position 3/ one must be patient when using toilet as toilet plumbing is not strong & need to wait until enough water to come for next round. My friend’s has twin room which is bigger, so we requested to twin room the next day which at least we had much better sleep quality ! 4/ Front Desk process is okay & service is good ! 5/ Though we were charged the deposit @30pounds each so we thought there will be a fridge in room, in case we had use the fridge drink etc... but actually no fridge in room at this hotel!

The location is good. i usually have no complain. except, i have seen a rat running over from the bar table to the area that we are gonna have breakfast for the next few days. this is very unacceptable. i've raised this to the hotel staff immediately. I hope they really work on the hygiene. Also, I paid for a bigger room in order to have more space, room is comfy, but the TV is slight too small for the room size. A bit disappointed becoz I enjoy watching tv on the bed most of the time when i travel.

前台員工BILLY非常友善及樂於助人, 樓層走廊有點舊, 入住的房間很有格調. 但洗澡的時候很容易弄到地下到處濕了. 客房牆上提供了USB插頭, 是很貼心的設計

酒店小很正常，但是设施太一般了，价格不算便宜，但是性价比挺低的，推开门就是床，就能打开个箱子的空间，卫生间不算好，很一般很一般。唯一离海德公园近，离地铁站近