The pet fee should be disclosed. We paid $75 for one night which increased our cost to $250 for one night. This is very high for the accomodation.
Ginger
Ginger (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Trouble processing hotels.com booking
Everything was okay except for check in. The desk clerk was having some issue with my checkin because it was a hotels.com reservation. She finally asked me to have a seat and wait since she needed to call for help with my reservation. I waited for over 30 minutes while she checked in several other parties. They just kept coming and she was the only one manning the desk. She finally was able to get back with me and started the whole process over. This time it appeared to go okay but when my husband went to buy a soda much later that night the new person at the desk told him they were still trying to process the hotels.com payment.He said to check back at desk before we departed. At checkout the new desk agent told me they were still working on it but it wasn’t our fault- we had paid hotels.com. All the agents we dealt with were extremely nice ( including the first one who was very apologetic and appreciative of our patience.)
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Joy
Joy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Reiko
Reiko (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Staff was pleasant!
Tamika
Tamika (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
Staff was great, friendly, kind, very upbeat and positive.
Jeffery
Jeffery (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月25日
The hotel was very new and had a lot of modern features. It had a very classy appeal. The only thing I didn't like was I didn't get maid service.
Shelia
Shelia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月8日
Everything was clean and nice needs more staff
Walda
Walda (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月29日
Becky
Becky (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年6月20日
This is a clean, new facility with nice rooms, great amenities and good breakfast with friendly service.
Bryan
Bryan (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月17日
The ease of booking
Joan
Joan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月31日
I attended a wedding there..... Staff was best part of stay..... very nice and super helpful. Room was excellant, clean smelled good.
Holly
Holly (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月16日
No Wi-Fi or TV
The property itself is not bad at all. The room was clean and comfy. The big issue was that there was no Internet and no TV. I wish this was advertised so I would’ve booked somewhere else. And three dollars for a small bottle of water is a rip off. All other properties I’ve stayed in the past provided bottled water complementary. And when asked the front desk for a discount because there was no Internet or TV. They said they could not discount because it was booked through hotel.com. Just rude!