Im LIVID. The reviews and rating of this hotel were good as well as the photos so I was VERY mislead because this place was a nightmare. When we checked in, the guy was really rude don’t know if it was because it was late or he was tired but very rude like that he didn’t feel like doing his job. Once we got the key, we went to the room put our things down and immediately saw baby roaches running around IMMEDIATELY as soon as we walked in. We also saw that the window was broken. This was so saddening because we were so tired after a long day and just wanted to relax and we couldn’t because that room was Infested and gross. We went back down to ask for a refund and cancellation and he said “I mean I can move you to a different room but I can’t do that, I’ll just tell my manager u just decided to leave”… like what? Could not get in contact with anyone about giving me my money back and charged me $111 for a room that was unsafe for me to stay in. They also had a stair that was uneven at the bottom and I tripped because of it. Never ever would stay here again and wouldn’t recommend it. You’re better off at a days in or motel 6 at this point. Still need my money back.